"We couldn't stream from your console"

Thanks for keeping us in the loop. Let us further isolate your concern by resetting your console into factory defaults. To do this, you may follow the steps below:

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console.
7. On the Reset your console, select Reset and keep my games & apps.

Kindly notify us with the results.

It will say connecting, connected, then a pop up will appear saying no controllers are attached. I click continue then it goes dark for a second then the error shows

Hi,

Incorrect configuration setting is one of the possible reasons why you are unable to stream from your console. To help you resolve this concern, let us perform some troubleshooting steps both on Xbox One X and on your computer. Kindly follow the steps below:

On your computer.

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Windows Store. To do this, kindly click the link below:

Click here

Step 2: Reset Xbox app settings.

1. Click Start and click Settings.
2. Select System.
3. Select Apps & features.
4. Find the Xbox app and click Advanced options.
5. Click Reset. Restart your device so that the changes can take effect.

On your Xbox One X

Step 1: Clean mac address.

1. Scroll left on the Home screen to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select Network.
5. Select Network settings.
6. Select Advance settings.
7. Select Alternate MAC address.
8. Select Clear.

Kindly update us with the results.

Just tried with my laptop. It doesn't work. It has to be the console, I'm sure of it. Thing is, I just don't know what to do.

Yes and yes. I will try with my laptop tomorrow, but looks like it's the console's fault, as the other one worked without problem.