"We can't sign you in because your account has been suspended from Xbox Live." Can anyone...

Discus and support "We can't sign you in because your account has been suspended from Xbox Live." Can anyone... in XBoX on Windows to solve the problem; Hello I recently encountered this issue, whenever I try to sign into xbox or minecraft launcher it will bring up xbox live login and when i sign in... Discussion in 'XBoX on Windows' started by Kk Kk8, Jun 25, 2024.

  1. Kk Kk8
    Kk Kk8 Guest

    "We can't sign you in because your account has been suspended from Xbox Live." Can anyone...


    Hello I recently encountered this issue, whenever I try to sign into xbox or minecraft launcher it will bring up xbox live login and when i sign in with any account it will say "We can't sign you in because your account has been suspended from Xbox Live." I checked multiple times if these accounts were actually banned or suspended and they were not. I don't know what to do I have uninstalled xbox and reinstalled it but it still did not work, I even made a new account and it still said it was suspended. Can anyone please help?

    :)
     
    Kk Kk8, Jun 25, 2024
    #1
  2. MBQ20 Win User

    Minecraft account lost due to childhood xbox ban and mojang merger

    Hey there, I had the exact scenario happen as well.I try signing in on the java launcher and it still says "We can't sign you in because your account has been suspended from Xbox Live." Could I ask, how were you able to get around this?
  3. Chirilg Win User

    We can't sign you in because your account has been suspended from Xbox Live.

    Hello my name is Chris and I am a Xbox player just like you!

    May I ask why your account has been suspended? Or have you just logged in and it said that please do the following go to https://support.xbox.com/en-GB/contact-us and press contact us then write about your issue. After that it will give you options such as: Call us or live chat please select one of the options and then submit it.

    If you have anymore issues don't hesitate to contact us!

    King regards

    Chris
  4. Rodrigo Oliver Win User

    We can't sign you in because your account has been suspended from Xbox Live.

    Hi Lea, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Have you checked the Account Strike page?

    Sign in here: https://support.xbox.com/help/family-online-safety/enforcement/enforcement-history

    Choose an enforcement action to review more info about the cause and effect of the enforcement in the pop-up window.

    If the enforcement action qualifies for case review, you can select Submit an appeal to receive more info from Xbox Safety.

    After you’ve completed the form, select Submit.

    I hope this helps.

    Source: https://support.xbox.com/help/family-online-safety/enforcement/how-to-submit-a-case-review
  5. LowJdm Win User

    9 year old inactive xbox account banned?

    when I log into the original email it shows everything as normal and functions as normal, when I click the "Xbox profile" tab it redirects me to a page that says "Something went wrong, we can't sign you in because your account has been suspended".
  6. RandyAU93 Win User

    comms ban

    If your account has been suspended, it was due to an infraction of the
    Xbox Live Code of Conduct     coming from your account. Players are not suspended because they win a lot.

    For information, sign onto the
    Enforcement website     with your Microsoft account to learn more about the suspension and to request a case review, if you choose.
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