“We can’t process your payment”

Discus and support “We can’t process your payment” in XBoX Games and Apps to solve the problem; my account is a child account. my guardian has put suffient money on my micorsoft account to pay for the purchase, however evey time i try purchasing... Discussion in 'XBoX Games and Apps' started by HarveyRowles, Nov 29, 2020.

  1. HarveyRowles
    HarveyRowles Guest

    “We can’t process your payment”


    my account is a child account. my guardian has put suffient money on my micorsoft account to pay for the purchase, however evey time i try purchasing it i get told that they cannot process my payment. any way to fix this?

    :)
     
    HarveyRowles, Nov 29, 2020
    #1
  2. HAZMAT RADIO Win User

    Contact Microsoft support We can’t process your payment. Contact Microsoft support We can’t process

  3. onyxishere Win User

    ''We can't process your payment''

    Sorry to hear it. If support are unable to assist then you should contact your bank to find out if there are any blocks on the card. In the meantime, if you haven't done so already you should look into setting up a paypal account for your purchases.
  4. TheDreamyWriter Win User

    we can't process your payment

    But if I remove my payment, what about my xbox live gold subscription ? If the problem is buying something, i won't be able to buy it again and i won't be able to play.

    Even if i can buy my subscription, i will have to pay it again ?
  5. TheDreamyWriter Win User

    we can't process your payment

    I tried a lot of time, no answer on twitter, no answer by phone. I don't know what to do.
  6. Smwutches Win User

    we can't process your payment

    You will need to contact support and speak to billing. http://support.xbox.com/contact-us
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“We can’t process your payment”

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