We cannot proces your transaction

Discus and support We cannot proces your transaction in XBoX Games and Apps to solve the problem; I have problem with Ea Access subscribtion. I try many Times and every time is the same problem. I try pay from 2 difrent debit card and also gift... Discussion in 'XBoX Games and Apps' started by Amon Goeth 18, Nov 23, 2018.

  1. We cannot proces your transaction


    I have problem with Ea Access subscribtion. I try many Times and every time is the same problem. I try pay from 2 difrent debit card and also gift card.

    :)
     
    Amon Goeth 18, Nov 23, 2018
    #1
  2. FRAUDULENT CHARGES

    Microsoft is such a joke, I currently have unauthorized charges on my personal bank account from Microsoft, after multiple associates attempting to do an expansive search for the full card number they are unable to trace the TRANSACTION PERIOD because the
    person who conducted the purchase removed the card from their account after each transaction. HOW THE HELL? Because they cannot find the transaction they cannot accommodate me or refund these transactions, therefore I have to proceed with filing a dispute
    with my personal bank for all these charges. Microsoft really needs to change how they track purchases and account information. Because clearly anybody can use someone else's card make purchases and remove the card and not be penalized or held accountable
    for fraud with Microsoft, they are obviously teaming up with scammers to take peoples money by having this loop hole within their systems.
     
    A Pissed Off Customer, Nov 23, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    6months waiting for help and still no one

    Hello DeIightfully,

    As mentioned in our response to this issue, we cannot proceed with the transfer until the user requests it. We do not see any further posts from your gamertag on this Questions/Support forum.

    We can confirm that your region is now matching, and have begun the transfer process. You should see the Credits appear shortly.
     
    XBLRewards8, Nov 23, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    We cannot proces your transaction

    M3tal Daz3, Nov 23, 2018
    #4
  5. XBF George L
    XBF George L Guest
    XBF George L, Nov 6, 2018
    #5
  6. XBF George L Win User

    We cannot proces your transaction

  7. M3tal Daz3 Win User

    We cannot proces your transaction

  8. Francia J. Win User

    I lost access to my Cuphead DLC

    All successful transactions are added to the order history in real time.

    We just really need to find the transaction so we can proceed with the troubleshooting steps.
  9. Francia J. Win User

    Getting a message claiming I refunded Sea of Thieves and it has been removed from my account and I did not refund it.

    Sorry for being unclear, Luke. What we need to find is the order transaction for the game, I belive you that you purchased and played the game but we just need to find the order transaction for the game in that way we can proceed with troubleshooting steps.

    The first transaction on your screenshot is just a currency for the game and not the base game itself.
  10. Francia J. Win User

    Cancel recurring Xbox live subscription as it's a rip off.

    I apologize for that and in this case, you may need to reach out to your bank for options because if we can't find the account where the transaction is we will not be able to proceed.
Thema:

We cannot proces your transaction

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