We bought stars on among us using money on the Microsoft account and they didn't load. What...

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help regarding your purchase.

If you purchased this through your Microsoft account, you should be able to see this on your order history here:

https://account.microsoft.com/billing/orders/

Since you use your Microsoft credit for that, it should show up on there. Check your credit as well if it has been deducted.

There are times that due to delays, you will not get them immediately right after purchase and can take up to 24 hours.

For more information, you can check this link:

https://support.xbox.com/en-US/help/games-apps/...

Hope that helps!

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We need to make sure that the stars are purchased under the correct account. Can you please sign in to https://account.microsoft.com/billing/orders and check if you can see the transaction for the 300 Stars - Among Us and 20 Stars - Among Us stated as "completed"?

Once confirmed, sign out on Microsoft Store App as well as Xbox App and then restart your PC before signing back in to check inside of the game.

Last month I bought the season pass for the wolf among us. They sent me a code for episode 2 for the wolf among us. Episode 3 has been out now and they didn't give me a code for the wolf among us when I know I bought the season pass. Please fix this for
me I am dying to play it.

I would like to know why I can't use money in my account to, theres no reason for it really is there beyond MS getting more money out of customers. Dispicable practice.

You cannot use the money in your account to purchase an xbox live subscription. You will need either a card purchased from a retailer or use a credit/debit card