Watching Movies on Surface Pro through X Box Video

Hello

Hopefully someone can help me as I have been having this problem for some time now.

I have a Surface Pro 3 and I "try" to use X Box Video app to download and watch movies.

I have no problem buying or renting one but when I go to download it I get an error code of 0xc00d001a (0x80070035) and it says "cant download" "The item is missing or we cant get to it"

I can stream it but if I want to download it and watch when not connected to WIFI I cant.

Please HELP!

Thanks everyone

:)

 

Amazon Video: juddering/stuttering, not smooth

still not fixed... i've resorted to using my surface pro hooked to the tv for video app watching, the same apps like Microsoft Movies & TV work perfectly on that output to the tv, no framerate issue.

 

can't download (no rights)

I've recently put together a wireless portable hard drive for use with my Surface Pro and have started to download all the movies and TV I have purchased via Xbox video, all has gone well until I tried to download the final 4 films - X-Men, X2, X-Men Last
Stand and Idiocracy. All 4 movies stream without a problem but when I try to download them I get the message "can't download (no rights)".

Any info on this? I am using Xbox Video on my Surface Pro to try and download them.