Warzone outbreak

Gunsandroses01 · Mar 2, 2021

Iam getting code CERES also, i have Downloded COD Warfare, and it says offline when entered into the game/main menu error message also diaplays saying “communication with the xbox live servers has been interrupted. Status: CERES”

i have tried to uninstall and reinstall the game, which hasn’t worked, my xbox is logged into live, i have an active gold membership and can play other games online

i have a load bar in the top right corner on the main menu which says MW installation in progress 0% and when in the main menu the campaign, warzone and COD store all say unavailable!

i have tried all the normal, like reinstalling, restarting router, checking network connection etc, but as i says xbox live works 100% fine on all other platforms

i run an xbox one series x

:)

XBF Zineb F

Hello there @Gunsandroses01, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Xenolithium

Slant 6 and Capcom have the potential to make this into a new Outbreak, with several scenarios and witnessing the outbreak from other people's perspective.

PandoraLoLz

Wish: Resident Evil Outbreak HD Collection or Resident Evil Outbreak: File #3

Want: Battlefield 3!

Like: Mass Effect

AuraWolf

I do absolutely see your point but at the end of the day Servers cost money to maintain so in turn Microsoft needs to make it outbreak or no.

Koods

Also well worth looking into Microsoft Rewards where you can use gameplay quests in order to gain points which can be spent on Xbox Live subscriptions among other things

https://www.xbox.com/en-GB/microsoft-rewards

Warzone outbreak