Warranty

Discus and support Warranty in XBoX Sales and Promo to solve the problem; So my Xbox series X broke last week (wouldn’t turn on) I sent it off and received one back the following week(excellent customer service) I believe the... Discussion in 'XBoX Sales and Promo' started by D3MQN, Jun 29, 2022.

  1. D3MQN
    D3MQN Guest

    Warranty


    So my Xbox series X broke last week (wouldn’t turn on) I sent it off and received one back the following week(excellent customer service) I believe the one a received back is a refurbished one? But doesn’t this extend the warranty? So now I have a refurbished Xbox with only five month warranty?

    :)
     
    D3MQN, Jun 29, 2022
    #1
  2. SONIC SCREAM 07 Win User

    Warranty

    [quote user="H311SPYTHON"]

    does 3rl and e74 cover the xbox originall scratching the games all to heck????

    [/quote]

    No the 3 years extended warranty is only for the 3 red lights and error E74.
  3. Internet Expert Win User

    Warranty

    With most companies and their products, warranty is not valid outside of the country the product was originally purchased from. In case something were to happen to your US-bought Xbox One X, you would likely have to pay a repair fee, even if it was still under
    warranty.

    There used to be an answer on one of the Xbox support articles ("Xbox One Repair: Frequently Asked Questions") that said the
    warranty only applies to the country that the console was purchased, but this webpage is no longer found.

    I would contact Xbox Support (choose phone or chat) and ask to verify this information. On the other hand, Microsoft is selling Xbox One X consoles in India now.
    This is the list of retailers that would sell it.
  4. XBF Steven R Win User

    warranty

    Hey there RobertContorchick,

    Thanks for reaching out to the forums for clarity on accessory warranty exchanges. I can definitely see how this issue could be pretty frustrating. Microsoft accessories all have a 90 day warranties and if done correctly, you can get a replacement during
    this time. I suggest reviewing and trying the steps outlined in our support page entitled Getting your Xbox console or Kinect
    sensor serviced
    for more information on this or directly getting in contact with
    customer support to have a repair created by an agent.

    Hope this information was helpful.

    Thanks!
  5. XBF George L Win User

    warranty

    Hello!

    Thanks for reaching out to us here on the forums with this inquiry. To answer your question Xbox Servicing or Repair has a lot of factors that go into the process. The price of $75.00 is not something that sounds accurate just based on personal experience.
    Also Xbox One consoles come with one year of manufacturers warranty starting on the date of purchase. As all our amazing supportive community have said its best to specifically see what the options are by looking into

    Getting your Xbox console or Kinect sensor serviced
    . Hope this helps.
  6. Farscape247 Win User

    Warranty

    grey area, you bought it from ebay brand new, but it is still classed as pre owned due to being purchased from an auction site, warranty would only be valid to the person who originally purchased it from the official store, you would need proof of purchase
    from the original store to use the warranty in most cases.

    warranties are not usually transferrable.
Thema:

Warranty

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