Warranty Order Canceled on an Elite controller, used wrong serial number when ordering...

You can order replacement parts for the Elite controller through the Microsoft Device Repair page. Be sure to register the controller's serial number to your Microsoft account.

The cost of parts may vary depending on your warranty status. The default warranty time of the Elite controller is 90 days from purchase.

See the article below for more details...

Support Article:
https://support.xbox.com/en-US/xbox-one/accessories/servicing-elite-controller

In order to sign up your Elite controller for a warranty repair, go to
https://devicesupport.microsoft.com and if not already done so, register your Xbox One console.

Click on the Xbox One console, and choose that you have issues with an accessory. From the accessory menu, choose the Elite controller.

When you are asked for the controllers serial number, you can find that inside the battery compartment of the controller.

To find out if your Xbox Controller is under warranty, you’ll need to know the controller’s serial number. You can find it inside the battery compartment, below the barcode. When you have the number, go to the controller replacement request form and enter it in the serial number field at the bottom of the page. Then, you will be able to create the exchange order for the controller!

The Elite Series 2 controller has a 1 year warranty.

If your controller isn’t working and needs replacing, go to https://beta.support.xbox.com/help/hardware-network/controller/controller-warranty and
enter the controller’s serial number at the bottom of that page. For the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower centre on the back of the controller.

Unfortunately, because i bought the elite controller on its own, i cant seem to register it. When asking where to find the serial number there is no option for the xbox elite series 1. Other people have said unless you bought the package (Which i didn't)
there the serial number option doesn't register the serial number of the controller. the only way to register a xbox elite controller is to by the paddle package and then the serial number is accepted. Personally i don't want to have to buy something just
to be able to see if a warranty is still active.