Warranty on controller

Discus and support Warranty on controller in XBoX on Consoles to solve the problem; Alright, so I got Xbox Series 2 controller last year for Christmas.. Anyways 2 weeks before the 1 year warranty expired I filled a claim because the RB... Discussion in 'XBoX on Consoles' started by Iniquity US, Dec 1, 2022.

  1. Iniquity US
    Iniquity US Guest

    Warranty on controller


    Alright, so I got Xbox Series 2 controller last year for Christmas.. Anyways 2 weeks before the 1 year warranty expired I filled a claim because the RB trigger stopped working. Before shipping the controller everything worked as it should. I get it back today my my right side 2 paddles won’t click in.. they’re missing the magnet in the controller to hold ‘em in… so what the do I do.. I can’t claim it under warranty there’s no way to email about how they messed my controller up more. I’m completely outraged that this happened. I’ve been stuck with no controller for 2 weeks and now I gotta somehow send this back in for repair but idk who to contact. Please help me

    :)
     
    Iniquity US, Dec 1, 2022
    #1
  2. ReeceLad Win User

    Controller Problems

    The length of warranty depends on your location/country

    There's more info here on how to find out if your controllers are under warranty still: -

    https://support.xbox.com/help/hardware-network/controller/controller-warranty">https://support.xbox.com/help/hardware-network/controller/controller-warranty [https://support.xbox.com/help/hardware-network/controller/controller-warranty]
  3. Dadwhite Win User

    xbox controller waranty repair

    Here is a link to the controller warranty repair site. https://support.xbox.com/xbox-one/controllers/controller-warranty

    I believe that controllers have a 90 day warranty
  4. XBF Brad A Win User

    Xbox design lab controller warranty

    Hello Ryan,

    Thanks for reaching out to the forums. We understand you have question on warranty on your design lab controller. You can follow the guide

    controller warranty
    , in the future for any controller. Your controller looks as it may be in warranty as the warranty is 120 days for a design lab controller.

    Thanks,

    Brad
  5. Smwutches Win User

    Can Microsoft fix/repair Xbox one controllers

  6. XBF Chris J Win User

    buttons xbox controller not working properly

    Hello SabRednopal,

    Standard warranty for Xbox accessories is 90 days, or 3 months. Unfortunately, it seems like you are outside of warranty. you can however, check your controllers serial number here : Controller
    Warranty


    If you are out of warranty, we can only recommend replacing the controller.
Thema:

Warranty on controller

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