Wanted to know why I don't receive all of the accumulated rewards VIPs gems etc since I ...

Discus and support Wanted to know why I don't receive all of the accumulated rewards VIPs gems etc since I ... in XBoX Rewards & Social to solve the problem; Want to know why I don't receive all of the accumulated rewards VIPs gems etc since I couldn't go through each level. I start at the end and just get... Discussion in 'XBoX Rewards & Social' started by Kenzo1620, Nov 26, 2017.

  1. Kenzo1620
    Kenzo1620 Guest

    Wanted to know why I don't receive all of the accumulated rewards VIPs gems etc since I ...


    Want to know why I don't receive all of the accumulated rewards VIPs gems etc since I couldn't go through each level. I start at the end and just get the last level. It's like being punished for having a bigger gamerscore.

    :)
     
    Kenzo1620, Nov 26, 2017
    #1
  2. Rewards deposit not posting to my account

    I was sent here from MS chat support. My reference # is 1423533853.

    I had accumulated some VIP gems, and the vault was recently restocked so I took advantage of it and cashed in enough gems for 2, 10,000 point rewards and 2, 5,000 point rewards for a total of 30,000 points. I did this on May 5, 2018. Those rewards now
    show as pending on my rewards page (along with 250 points for the latest survey).

    The rewards are supposed to be transferred around the 15th and the 30th of each month, although in my experience, rewards just randomly appear. As an example, on May 8, 2018, I received a rewards deposit of $6.85. That reduced my balance from 37,100 to
    30,250.

    When will I receive the credits for the gems I cashed in?

    Please advise. Thank you.

    GT:
     
    Streak Leader, Nov 26, 2017
    #2
  3. Xbox live rewards credits not depositing into microsoft account.

    I have 36,600 rewards credits accumulated since April. There seems to be no way of redeeming them and they don't seem to be redeeming automatically.
     
    chaoslord1977, Nov 26, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Wanted to know why I don't receive all of the accumulated rewards VIPs gems etc since I ...

    Hello Kenzo1620,

    Gems were only created in October, so it is not possible to Reward activity done before they existed. After user feedback, we performed a soft adjustment that double Rewarded the last MyAchievement rank.
     
    XBLRewards8, Nov 28, 2017
    #4
  5. XBLRewards8 Win User

    Wanted to know why I don't receive all of the accumulated rewards VIPs gems etc since I couldn't go

    Hello Kenzo1620,

    Gems were only created in October, so it is not possible to Reward activity done before they existed. After user feedback, we performed a soft adjustment that double Rewarded the last MyAchievement rank.
  6. Batdad007 Win User

    Unable to redeem gems for 10,000 reward credits

    I received the same message. Trying to redeem my 500 points has been a joke. Everything is "out of stock" whenever I have tried.... from the company itself that provides the reward and is a digital reward?? Add "Mm" to "Hmm...". This is why I usually don't
    even bother with these VIP points, rewards, etc. There always seems to be a "problem".
  7. XBLRewards3 Win User

    Didn’t get my Game Pass Reward

    Hi VT3X PR0XY. This might be for Microsoft Rewards, since we don't have a 1-month game pass for 5,000 Credits. Also, you can't spend your Credits in the Xbox Live Rewards program as they are converted to your local currency. You can spend My VIP Gems though,
    5,000 Gems for a 12-month game pass.
  8. Glokas Win User

    Xbox Live Rewards / MyVIP Gems

    I’m definitely aggravated by this nonsense.

    I’ve been a member of Xbox Live Rewards since the beginning. I’ve also been a member of Bing rewards ( Now Microsoft Rewards) since the beginning as well. While I have gotten a lot of great things from both, this transition is a Joke.

    A Conversion Rate of of 1 VIP Gem = 1 MS Rewards Credit is a slap in the face. You can make about 700 MS Rewards Credits per day, depending on your account Level and whatnot.

    So my 1200+ My VIP Gems that could’ve gotten me $25 worth of rewards, is now going to be reduced to about $1.50 worth of rewards? How in the holy hell does that make sense?!

    I wonder if I just decide to not let them add my Xbox Live Rewards stuff to my existing MS Rewards account, that I’ll make out better for it, since they’re supposed to be transferring anyone’s My VIP and all that into Local Currency?

    I know MS Rewards very well. That Gem=Credit conversion is a complete, barely laughable joke.

    I definitely have to contact MS about this absurd crap. Share my Comment and everyone else’s comments on this topic as much as you can. We gotta wake those lazy idiots up to this issue they’ve created.
  9. XBLRewards8 Win User

    VIP Gems not receiving reward

    Hello HyPe Hazardz,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
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