want to remove AOE from my account

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey ParixitsinhChauhan, how are you today? Hope you're well.

So, there's no way to remove it from your account if you did purchase it. :/

What you could do is to ask for the refund, but if you are no qualify for the refund, unfortunately, there's no other way, the game will stay on your purchases.

Hello @ParixitsinhChauhan! I hope that you are doing well today!

Unfortunately, If you purchased the item digitally on your account ,you cannot trade it nor remove it permanently from your account. The only way to truly remove it from your account would be to get a refund for it. This can be requested by following the steps on the following website. Digital Refund Requests. However, if the item is not eligible for the refund. The thing is, there is no guaranty that the refund will be approved especially if the item is not eligible for the refund.

I hope that this information helps you a bit!

Have a great day!

Which version of AOE do you have one that was from the AOE website, or are you using the STEAM client version? Have you attempted to download the STEAM version if you have the one from the website and tried to purchase content that way from your account?

I am unable to log on to my account as well I get this error 0x8007EE7 when I try to play AOE

I too want to remove a credit card from my account...... the card has expired but is still getting charged and my bank is paying it (WTF) , i just want the card removed as my life has changed but i still want my account. Why cant we remove our credit card
details.....???