want to reinstate a subscription with paypal

Discus and support want to reinstate a subscription with paypal in XBoX Games and Apps to solve the problem; Hi I was using paypal to pay for my xbox ultimate subscription which I canceled. Now I cant renew through the same account. I have tried to get in... Discussion in 'XBoX Games and Apps' started by Jaiden Jubb, May 22, 2023.

  1. Jaiden Jubb
    Jaiden Jubb Guest

    want to reinstate a subscription with paypal


    Hi

    I was using paypal to pay for my xbox ultimate subscription which I canceled. Now I cant renew through the same account. I have tried to get in contact with a real Microsoft agent but have not been able to.

    If anyone has any info on this would gladly be much help

    kind regards

    :)
     
    Jaiden Jubb, May 22, 2023
    #1
  2. Darhyl Mayte Amizola Win User

    want to reinstate a subscription with paypal

    Hey Jaiden!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    If I may ask, may I have the exact error message upon attempting to purchase the Xbox game pass ultimate subscription?

    Kindly try to use a different payment method to purchase the subscription by adding your payment card to account.microsoft.com > payment and billing > payment option as part of our troubleshooting steps.

    Please let me know the results once you're done.
  3. KeylessTundra52 Win User

    Xbox Live Gold subscription cancelled when cancelled Game Pass Ultimate cancelled can't resubscribe

    Thank you xbox support reinstated the remaining Live Gold subscription
  4. NaZoooom Win User

    I accidentally cancelled by Xbox Gold subscription, but not my Game pass. Now I have access to the Game pass library but no live function?

    Hi AlexandraJones2,

    First of check what subscriptions you have active via your Microsoft account.

    You can have GamePass without Xbox Live Gold. Is this not a simple case of just going to the store and subscribing to Live Gold again?

    Ultimate just allows you to have one payment for Live Gold and GamePass instead of two subscriptions.

    Once you have turned off auto renew, you have to reinstate any subscriptions you want to re-start. Nothing is reinstated without your knowledge or request.
  5. JoyWhite Win User

    Deactivating account

    I want to reinstate a cancelled account
  6. Smwutches Win User

    “Pick a way to pay” when redeeming a gamepass code.

    Since it's a trial code it wants to start a subscription so it would require a credit card/Paypal to be on file as well.
Thema:

want to reinstate a subscription with paypal

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