want to reinstate a subscription with paypal

Hey Jaiden!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

If I may ask, may I have the exact error message upon attempting to purchase the Xbox game pass ultimate subscription?

Kindly try to use a different payment method to purchase the subscription by adding your payment card to account.microsoft.com > payment and billing > payment option as part of our troubleshooting steps.

Please let me know the results once you're done.

Thank you xbox support reinstated the remaining Live Gold subscription

Hi AlexandraJones2,

First of check what subscriptions you have active via your Microsoft account.

You can have GamePass without Xbox Live Gold. Is this not a simple case of just going to the store and subscribing to Live Gold again?

Ultimate just allows you to have one payment for Live Gold and GamePass instead of two subscriptions.

Once you have turned off auto renew, you have to reinstate any subscriptions you want to re-start. Nothing is reinstated without your knowledge or request.

I want to reinstate a cancelled account

If you purchased the original subscription with PayPal, autorenewal is automatically turned on with the purchase, if you turned it off for some reason, a support agent may be able to turn it back on for you, or, simply purchase a new subscription with a
credit, debit, or PayPal account, and autorenewal will be activated.

If, your subscription was a prepaid code, and you now added PayPal, you will need to purchase a new Gold subscription with PayPal in order for the autorenewal to be activated.

Hope this explains autorenewal for you!