Взлом аккаунта[Translation-Hacking your account ]

Hello ES,

Thanks for reaching out to the forums. We are sorry for the issue with your account. Since all information was changed you will need to request a call from support. They will be able to assist you further.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad

Please write in English only for best help. If you do not speak English, please use Google Translator. Thank you

Hey Goodman,

Thank you for reaching out to us today! I'd be happy to help.

For any help with account recovery, I would suggest going to
Xbox Customer Support and following the support portal to get connected to a support representative in your area.

The link the Ambassador posted also has International Support numbers and you may find a number for your region.

I hope that helps!

http://forums.xbox.com/xbox_support/f/12/t/184869.aspx

Форумы Международные номера

Обратная связь

У послов нет инструментов или средств для помощи в этом вопросе, поскольку мы просто добровольцы.

[Mod Translation-Forums International numbers

Feedback

Ambassadors do not have the tools or means to help in this matter, since we are just volunteers.]

Hey Bobaboba2! Thank you for reaching out to us. Every Gamertag is associated with one email address that is used to sign into the account and any achievements or progress you've made using that Gamertag. It could be that the email you are using to sign
in may be associated to a different Gamertag and not the one you've made progress on. You can contact our support team from the Contact Us page on support.xbox.com to
get connected to an agent that can help you recover your account. Thank you for being a valued Xbox member!