Возврат денег за подписку Xbox game pass[Refund for a subscription Xbox game pass]

SeaReaS · Jan 21, 2019

после SMS на телефон о списании денег на подписку Xbox Game Pass я сразу же ее отменил. Подписка отменилась, а деньги не пришли.

Прошло уже 2 часа и сколько надо ждать еще до возвращение денег?

[Translation - after an SMS to the phone about debiting the subscription to the Xbox Game Pass, I immediately canceled it. The subscription was canceled, but the money did not come. It's been 2 hours already, and how much time do you have to wait
before returning money?]

:)

ChiefJoboo

(google translate) The site has already made a return and the money on the card did not come as long as you need to wait?

The money should come back in a couple days. Things with banks and cards are not instant. If not, please contact xbox support again.

SeaReaS

(google translate) The site has already made a return and the money on the card did not come as long as you need to wait?

Onyx Is Here

If you're expecting a refund on the purchase you'll need to request one from support.
support.xbox.com/contact-us

{Parity}

For any refunds you will need to contact support directly for assistance.
https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

XBF Steven R

Hey there Roxana,

Sorry to hear that you're dealing with this difficulty.

If you are interested in anrefund, try going to this page and fill out a request at
Request an Xbox digital
product or subscription refund as previously posted. After submitting the request,
you’ll be sent an email on whether or not it was approved or denied.

This followupemail you will receive is the only means to get in contact with the refund department
directly and will be the only means of you disputing the verdict as well.

Thanks for reading

Возврат денег за подписку Xbox game pass[Refund for a subscription Xbox game pass]