Vorbestellung storniert [Translate] Pre-order cancelled

Kosei] · Jul 27, 2019

Habe meine vorbestellung zu cod mw vor ner woche stoniert und bis heute mein geld noch nicht zurück dauert das immer so lange brauche das geld dringend

[Translate by Mod]

Have my pre-order to cod mw last week and to this day my money still does not take back that always so long need the money urgently

:)

H3PA80R

If you placed a preorder on a digital game you would get charged 10 - 14 days before the release, if you pay with direct debit, credit card or PayPal. You only get charged at the time you made the purchase when you paid with an existing balance on your account.

If this is the case you could go to the support page:
http://support.xbox.com/contact-us. There you select billing and payment. If you are in this section there is an Option to get more contact ways and you could set up an call back.

Hope that helps.

M3tal Daz3

Wait till it opens again or ask for a call back.

M3tal Daz3

For billing issues contact xbox support or answer to the xbox support email: http://support.xbox.com/contact-us

XBF Felixx P

Hey there
Kosei]!

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

Thank you again and have a great day!

Felix

Xbox forums support

T00G3Y

Hallo. In der Regel wird eine Vorbestellung erst unmittelbar vor der Produktfreigabe vorgenommen. Wurden Sie zweimal für das Spiel in Rechnung gestellt?

[Translation-

Hello. In general, a pre-order is made only immediately before the product release.
Have you been billed twice for the game?]

Vorbestellung storniert [Translate] Pre-order cancelled