Vole de compte[Translation-Account steal]

��VekZy�� · Jan 12, 2020

Mon frère a partagé son compte avec un ami et même en changeant le mot de passe et les paramètres de sécurité je n'arrive pas l'empêcher de ce connecter alors qu'il met des messages insultant sur le compte et a fait bloqué le Xbox live du compte

Comment fait pour le déconnecter distance du compte ?

[Translation-My brother shared his account with a friend and even changing the password and security settings I can't stop him from logging in while he puts insulting messages on the account and has blocked the Xbox live account

How do I remotely disconnect it from the account? ]

:)

XBF Brad A

Hi Vekzy,

Thanks for coming to the forums. You brother can try the
account compromised page. If unable to and all security has been changed, you will need to request a call from support.

When you go to Contact Us,follow these steps to request a call from support:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Thanks,

Brad

Onyx Is Here

Sorry to hear it. If the code has been used you would need to check back to see who may have had access to it. If you had your gamertag on someone else's Xbox One console they may have seen the code in your message center and used it.

RandyAU93

If you do not have a Microsoft account and someone is using your credit card on their own account, you should contact your card issuer and report the fradulent charges.

Translating to French using bing.com/translate:

Si vous n'avez pas de compte Microsoft et que quelqu'un utilise votre carte de crédit sur son propre compte, vous devez contacter votre émetteur de carte et signaler les frais frauduleuses.

RandyAU93

The
Xbox Live Code of Conduct advises users against allowing others to access their accounts, because the account owner must accept responsibility for any activity on that account. As Zero stated, you'll need to review the Enforcement site for more details.

Translating to French using bing.com/translate:

Le code de conduite Xbox Live conseille aux utilisateurs de ne pas autoriser les autres accéder leurs comptes, car le propriétaire du compte doit accepter la responsabilité de toute activité sur ce compte. Comme Zéro a déclaré, vous devrez consulter
le site d'application pour plus de détails.

Antoine Gervais 674

Je n'ai pas de compte adulte c'est ça le problème ^^

(Mod Translation)

I do not have an adult account that's the problem ^^

Vole de compte[Translation-Account steal]