Voice messages no sound while halo infinite open.

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Xbox Forum Moderator

Microsoft Community

Hello KashaAgain,



Thanks for posting to the Microsoft community. First, we would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path?



Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

I don't know if this counts, but Halo Infinite sounds soooo cool.

So did anybody ever figure a way around this? Back 4 Blood actually opens and runs just fine for me, but Halo Infinite won't open, though funnily enough it says it's open in Taskmaster? I installed Halo Infinite on Steam and it runs fantastically so it HAS to be to do with the Xbox App.

This was the solution for me:

• Press the ‘Windows Key’ + ‘I’ simultaneously on your keyboard
  
• Select the ‘Apps’ section from the menu selection
  
• Find Halo Infinite in the application list
  
• Left-click Halo Infinite to reveal ‘Advanced options’
  
• Find the ‘Reset’ button and left-click it
  
• Open the Xbox app and ‘reinstall’ Halo Infinite
  

Cheers