Virtual agent joke!

Discus and support Virtual agent joke! in XBoX Sales and Promo to solve the problem; I’ve been waiting in the virtual chat room for over an hour waiting for someone and the number goes from 8 people waiting to over 40. How if I was in... Discussion in 'XBoX Sales and Promo' started by Zombee292, May 22, 2018.

  1. Zombee292
    Zombee292 Guest

    Virtual agent joke!


    I’ve been waiting in the virtual chat room for over an hour waiting for someone and the number goes from 8 people waiting to over 40. How if I was in the waiting area before are others being helped before I am? That’s absolutely rediculous that I have to
    sit here while people who came on after just jump up ahead of others.

    :)
     
    Zombee292, May 22, 2018
    #1
  2. AgedSweetie
    AgedSweetie Guest
    Virtual Agent

    Every time I go to support I automatically get sent to the same ridiculous VA and it never has the correct answer today I wanted information on the "Internet connection Require " message I keep receiving and it wanted to send me to the disabilities department
    Absolutely Ridiculous
     
    AgedSweetie, May 22, 2018
    #2
  3. M3tal Daz3
    M3tal Daz3 Guest
    VIRTUAL AGENT SUPPORT.

    For this issue you would need to contact xbox support: (800) 469-9269 if you're in the US/Canada or Contact Us | Xbox Support
     
    M3tal Daz3, May 22, 2018
    #3
  4. XBF Mohammed C Win User

    Virtual agent

    If you encounter any issues requesting a call back or live chat on the Xbox support website, I recommend visiting Microsoft Virtual Agent

    Then just type in “agent” and select the issue.

    Select either of the option “Call me back” or “chat”*

    Hope it helps!
  5. ArminatorX Win User

    Talking to a virtual agent

    The virtual agents (i.e. programmed bots to help with common problems "too trivial" for a human support person) are not available in all languages.

    If you really want to be helped by a robot, you need to use the English US locale of the Xbox support website.

    You can force the US-English locale by going to this page:
    https://support.xbox.com/en-US/contact-us

    There choose the category of your problem, and you should see a box where a virtual agent is trying to help you.
  6. Miku Sakuya Win User

    Talking to a virtual agent

    Well do you want a virtual agent for microsoft or do you have a specific game issue because that could be involved with a specific company
  7. Ricardo Cintra Win User

    Talking to a virtual agent

    Hellow, who Virtual Agent you means? Try go in http://support.microsoft.com
  8. Onyx Is Here Win User

    Virtual Agent is useless

    Hello Damian, sorry to hear you've had trouble with your account.

    I'm glad you first changed the password on the account. As for the purchase please log in to https://account.microsoft.com/billing/orders and see if you can find the purchase listed there. If you can then you should be able to start a refund request via that link
Thema:

Virtual agent joke!

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