VirginMedia Superhub 2: problems when on x box live

Check this link for a possible solution:
https://support.xbox.com/en-US/xbox-one/networking/connection-solution

Try a hard reset of the xbox hold the home button for 8 seconds till it completely shuts off and unplug the xbox for 5 minutes then forget your network and try reconnecting

I'm about to make a newer post that hopefully everyone will see but I was having the same exact problems along with MANY other gamers. The problem is not with you, your connectivity, your network settings or anything YOU can do. It is a Microsoft problem!
After months of going through getting disconnected every hour, I finally got someone competent enough to help me solve the problem. Microsoft is updating their servers which is kicking not all but some gamers offline and telling them they are not connected
or dont have live on their account. What you have to do is use the virtual agent and get a real agent on to assist you or get someone on the phone, then have that person restart your live account. While they restart your live account you will have to unplug
your xbox and when they finish plug your system back in. Sense microsoft is updating their servers this wont completely fix the problem but it will greately help. I went from getting kicked off every hour to only getting disconnected 2 times in what has so
far been a week and a half. Good luck!!

P.S. The Ambassadors won't be any help they will definitely tell you it's your network, wifi, or you have to hard reset your xbox. NONE of those solutions will work. Here's a link of my recent post...

https://answers.microsoft.com/en-us/xbox/forum/xba_console/is-anyone-else-sick-of-all-the-console-problems/1b842942-e1e3-4280-aed5-b917c4ba7b2b

found out the problem.the virginmedia superhub was blocking domain names just needed to disable it.and it works now.

Hi hoping some 1 can help. My live keeps disconnecting about every 10 mins, i am on 100mb virginmedia. rang them but they no help. This started weeks ago.. i have tried numerous amount of things but nothing works. This defo not an isp problem due to my friends
who are on different isps having same problem.

Country: England, stockport

Virginmedia superhub.

On A wire to hub.

UPnP is enabled.

Nat is open.

ISP: is virgin media.

W: 0000-000B

X: 0000-000D

Y: 20A8-4800

ID: FFFF-FFFF

L: 0015-10F0

Q:8007-0435

T: Wired.

Any help wpould be gratefull.