VirginMedia: Known Issues

XBR Poseidon · Oct 22, 2014

VirginMedia (Modems/Gateways): Known Issues
SEAMS THE ONLY SOLUTION IS TO BUY A PLAYSTATION

:)

Ooh im good · Oct 22, 2014

Virginmedia major Routing/DPI failure.

Virginmedia is currently and has been for the last 4 days suffering an major issue, the official line from Virginmedia is they are having a routing issue and UBI-Soft are currently telling Virgin customers having trouble with GR-FS to contact Virginmedia
as its an issue on Virginmedia's end.

This is just for your information and may help some use's. There is lots of information on Virginmedia official technical support forums with advice from Virginmedia's staff.

PursuedReaper · Oct 22, 2014

VirginMedia: My xbox can't connect to my virginmedias hub 3.0 DHCP server can someone help

VirginMedia (Modems/Gateways): My xbox can't connect to my virginmedias hub 3.0 DHCP server can someone help
I'm having connection issues

TheJackah · May 5, 2015

There is a current known issue where the SuperHub 2 will cause constant disconnections in multiplayer-based games if on Wireless.

The issue is currently being investigated by Xbox and Virgin Media.

mazolauk · Jun 9, 2015

Just to add, you now require the WPS pin from the bottom of the Superhub to be able to log in to the web interface.

AzP l Neymar · Sep 9, 2015

Still getting constant disconnections, any way i can i stop it?

Mikgrame · Nov 5, 2018

SEAMS THE ONLY SOLUTION IS TO BUY A PLAYSTATION

Mikgrame

SEAMS THE ONLY SOLUTION IS TO BUY A PLAYSTATION

Grovesy1988

RPachecoBR, are you with VirginMedia? There is another thread with a lot of people including myself experiencing the same issues...

l Alankovitch l

I changed now my connection i take a repeater and with cable i make the connection to my xbox360.

Now the xbox did find the network automatically but it also blocks on the 3rd step Internet ---> XboxLive

XBL nicram44

PalZer0

I LOVE YOU

U save my live men.

THE StratRat

I got a new Cisco DPC3939 from Comcast this afternoon. I was able to successfully connect to XBox Live with my XBox 360 after the modem/gateway was up and running. Two hours later, after having changed nothing, I tried to login to Xbox Live from the same
Xbox 360 and consistently got a DNS related error when testing the wireless network connection. We chatted with a Comcast support technician. She changed our modem/gateway channel number and resynced the modem/gateway with the network. We then restarted
the XBox 360 and tried connecting to XBox Live. It worked!!

We'll see if this permanently solves the issue. BTW, I had done all of the things DylanAndDad11 tried. In my case, changing the channel number on the modem/gateway worked. Hope this helps.

VirginMedia: Known Issues