Video Output Issue

Jrdnw,

Try power cycling your console to clear the cache and reset the network card. To power cycle make sure the console is on, then hold the console power button for 8 seconds until it turns off, then wait 30 seconds, then turn it back on again, and see if this
fixes the problem for you. Let us know how it goes.

Four lights would indicate a issue with the audio/video output.

I would like to elaborate on all that I have tried:

-Plugging the HDMI cord into all 3 of my TV's ports

-Power cycling

-Unplugging both ends of the brick

-Unplugging all cords and waiting for several minutes

First thing to try would be a hard reset of the console. Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
the console. Once it is back up and operational test for results. Let us know. Good Luck!

Hi, if your TV has a just scan option in it's picture options try enabling that. Failing that try any other aspect ratio options the TV has.