Video cutting in and out intermittently

Hello @chriszerep, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox:

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

After the most recent update, 9/2/2014, my Xbox 360 is suffering video and sound problems. The graphics will cut out (blank screen), and/or freeze with a pixilated screen. The sound is now cutting out intermittently. I haven't found a remedy. The unit
worked flawlessly before the update.

Just quoting someone from a different
thread, try this first incase it works for you.

"Hi had this problem and fixed it, go to your surround sound settings on your surround sound system and change the surround sound settings to manual, the cutting out is the xbox one triggering different sound effects from your audio system, such as changing
from cinema to home etc... hope this helps anyone else, reset console after you have made the changes to your surround sound."

Ok, there is a chance the HDMI out port on the xbox is damaged or faulty if its the only device with this sound issue or it could be something else causing a problem. From looking at that other thread, no one seems to have a solution and it appears they
are sending their consoles back for repair. In this case I would suggest you
request a repair.

Hi sniffles,

It's only the Xbox One that seems to be affected, my 360 and raspberry pi are fine.

I've tried different ports on the tv and the same problem occurs with the Xbox One. The tv is a panasonic 32lxd70 if that helps...

Thanks

Have you tried a different TV if possible?