Video Bug when Streaming from Xbox Series X to PC

Hello NickRoss9,

We appreciate for your patience and apology for a belated response.

Have you tried updating your devices (console and PC) to its latest version? If still not try to update them and check if still the problem persists.

• For your Xbox console: About system updates on Xbox | Xbox Support
  

• Update Windows - Microsoft Support
  

We are looking forward to your response.

We will be glad to follow up and help you.



Sincerely,



Moderator

Microsoft Community

1. I just started to use the streaming feature. So I only know of this now.
   
2. See #1
   
3. See #1
   
4. I've disabled and re-enabled streaming. Not much else to troubleshoot other than it works when I turn the TV on and then off again.
   

Hello NickRoss9,

We apologize for the inconvenience.

It seems like we have tried already most of the basic troubleshooting steps. and yet we were not able to fix the problem.

We now recommend you send feedback and report a problem or submit a bug via Xbox apps. Provide feedback to Team Xbox | Xbox Support.

Submitting a bug through the Xbox App

1. Navigate to the top right of the application and select your gamerpic icon

2. Select “Feedback” in the drop-down menu

3. Select “Report a problem”

4. Click Give new feedback

5. Add [Xbox Forum] in “Summarize your feedback” followed by a feedback summary

a. Summary should be descriptive and fully detailing the error you are receiving. Links redirecting to this forum post will not be accepted and will cause a delay in your feedback submission.

6. Category should automatically be selected.

7. In the "add more details" category, you will have the option to "Recreate my problem". Recreating the problem will help us further pinpoint the error you are receiving.

8. Once complete, post the title of the bug report along with the submission date in this thread

If you have other concerns, you can create a new post here. Create a new question or start a discussion (microsoft.com)





We wish you a good day!



Kind regards



Xbox Forum Moderator

Microsoft Community

Yes, both are fully updated

Hi NickRoss9,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you are having resolution issues when streaming from Xbox Series to PC. As per description, the problem stops when you turn on the TV and immediately turning it off.

Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

1. When did the problem start?
   
2. Was this working before?
   
3. Recent activity or changes made before the issue appeared?
   
4. What troubleshooting steps have you done?
   

These above questions would help us provide the necessary information. Once we have gathered all the information, we will formulate the viable solution to help you with your case.

We are looking forward to your response.

We will be glad to follow up and help you.



Sincerely,



Xbox Forum Moderator

Microsoft Community