very especific problem envolving old account

RAFAEL LOPES ALCANTARA · May 7, 2023

So, I was browsing and I remebered an old account from my xbox 360

Since I have many memories envolving this account, I tried to retrive and then the problems arrived.

My cousin made that account for me when I was just 12 and I obvious don't remember the password. The worst part is: I basically don't know any of the info I need to fill the formulary. I already tried many times from the convencional way, but unsucessuful.

There is a way to retrive my old account? It would mean a lot for me

:)

WattyNuela

Hi Rafael, this is Manuela!. I'm an Independent Advisor and community user like you

I'm sorry to hear that you lost access to your Microsoft account.
You can try to recover the account using one of the methods provided in this related thread
https://answers.microsoft.com/en-us/outlook_com...

As a reminder please notice that no one at Microsoft can view or change the account details for you, this is for security and privacy policies

TaisonMarques

i tried in other account and it worked, but especifically in my account no.

Senryu BR

That´s a dificulty one!!!

If you win you have to remember the hour you acess the live in that moment (that´s is very important for them investigate a especific cession of yours to solve more quickly your problem) , call the support explain your situation and they open a investigation
to solve your problem.

I hope i help you and forgive my bad english it´s self learnerd.

Mister Ohnaka

Hi Yamato,

Have you downloaded these games onto this PC before? Or is this a new PC?

I would suggest starting out with our
GFWL FAQ.

Let us know how that goes, or if you have anymore questions.

Yamato14

Hm. That's the only way? I live in Europe, I could pay much money for contacting them.

very especific problem envolving old account