Verizon: Disconnect Issue - Desperate For Help

Discus and support Verizon: Disconnect Issue - Desperate For Help in XboX Networking Hardware to solve the problem; Verizon (ISPs): Disconnect Issue - Desperate For Help Hello everyone, For over a week now, I have been experiencing disconnects in my games-but ONLY... Discussion in 'XboX Networking Hardware' started by WizardOfChauss, Oct 27, 2017.

  1. Verizon: Disconnect Issue - Desperate For Help


    Verizon (ISPs): Disconnect Issue - Desperate For Help
    Hello everyone,

    For over a week now, I have been experiencing disconnects in my games-but ONLY when i play online against another user.

    For example, I play a lot of madden, and every time I go to play a game, I will randomly get disconnected and get the loss anytime before halftime. Out of maybe 15 games, I've been able to finish 2. I also have played other games such as FIFA and Call
    of Duty, and the same thing is happening there. I have tried talking to Verizon but they have been pretty useless. Only Xbox has offered decent support.

    I have tried:

    A wired and wireless connection.

    Steaming is fine on my laptop while gaming.

    No other devices using the internet in house have been affected.

    New Verizon Modem.

    Restarting and resetting modem.

    Friend's xbox.

    Alternate wires.

    Restarting Xbox.

    Adding all of the necessary ports.

    NAT is open.

    My xbox worked at a friends house.

    Clearing cache

    and probably many more ideas.

    It doesnt seem to be an xbox issue since my friends xbox also didnt work with my setup.

    No recent changes to setup

    Never have had an internet issue before.

    Please help......

    :)
     
    WizardOfChauss, Oct 27, 2017
    #1
  2. ragnafable11
    ragnafable11 Guest
    Xbox One User Opinions

    I didn't have much issues with Xbox One. I had a confusion before on how to setup kinect and where to put it. Other than that, no other problems happened until I got BF4. I was constantly disconnected. I thought at first it was a server issue, just so happened that verizon had an issue on my area. The problem lasted for 2 days.
     
    ragnafable11, Oct 27, 2017
    #2
  3. Verizon Issue Still Happening..

    Same issue here.. I have Verizon in SoCal, got disconnected yesterday and I haven't been able to log back on.

    This sucks.
     
    DarnedPainter84, Oct 27, 2017
    #3
  4. DarnedPainter84 Win User

    Verizon Issue Still Happening..

    Same issue here.. I have Verizon in SoCal, got disconnected yesterday and I haven't been able to log back on.

    This sucks.
  5. Cgadgetz Win User

    Madden 25 online game issue

    I'm having the exact same issue for about a week now. I've lost 4 games already due to disconnects. I even had Verizon FiOS replace my modem. Madden 25 is the ONLY game I'm having connection issues with.
  6. FearedNightmare Win User

    Severe NAT issues. Desperate for help.

    Hello

    To make things easier to read for troubleshooting reasons could you enter the following info as accurately as possible as it's rather hard to find now in that text.

    What Country/State/Province do you live in?

    Modem brand & model number:

    Router brand & model number:

    How many Xbox 360 and Xbox One consoles are connected to this router?:

    Wired or Wireless (for each console):

    Things you have tried:

    Is UPnP Enabled? Yes/No/Unknown:

    Do you have a NAT error? If so, what is your NAT type?:

    Any Error Codes you encounter:

    Who is your ISP? (Internet Service Provider):
  7. 2340293u oifjdsohf Win User

    Verizon Issue Still Happening..

    same thing happens several months ago with Verizon customers in new jersey, it took a day to resolve the routing issue and was sorted out by Verizon, at that time a temporary fix was simply using a public DNS server. Dont know if its helping with this
    issue ,but would recommend giving it a try
  8. GMAN990 Win User

    Please help - Internet working fine but I can't connect to Live.

    There's quite a few Verizon posts on here lately which to me would suggest an issue with Verizon, there were similar issues a few months back as well which Verizon resolved.

    I would contact them about the issue to see what they have to say
Thema:

Verizon: Disconnect Issue - Desperate For Help

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