verification trying to change email

Supposedly, you will be getting an email about changing the email to the account because that is the only way to change the email if that was your email before on that specific account. As it will send a verification code to complete the change. It does not change immediately without verification. Was your email also compromised before?

Hey there!

Do you mean that you attempted to change the email it sends a code/link to?

Changing the email you use for security verification and recover processes does not change your login email. Try logging in here on Xbox.com with the same email you used before all this happened, and hopefully your normal account will appear.

Just thought of another thing;

5.) Why is there no verification email sent regarding a change of email address or location linked to the gamertag? It strikes me that all (?) of these instances could have been avoided if when the details were changed a simple verification email was sent
to the original email address asking them to authorise the change? Isn't that pretty much standard practice these days?

Two step verification.

This is where if you sign into your account somewhere or like try and change your password not only will it require you to enter your password but it will want to send a verification code to an email or text a code to a phone number that you have on the
account.

He changed the password but when I change it he changes the password again and the email where the verification is supposed to be received on