Using US Xbox One in Germany

Discus and support Using US Xbox One in Germany in XBoX Games and Apps to solve the problem; Hello, I have some questions. Im from germany but right now i live in america. I want to buy a xbox one and take it back to germany. my questions are:... Discussion in 'XBoX Games and Apps' started by PokeyAlbatross5, Feb 8, 2014.

  1. PokeyAlbatross5
    PokeyAlbatross5 Guest

    Using US Xbox One in Germany


    Hello,

    I have some questions. Im from germany but right now i live in america. I want to buy a xbox one and take it back to germany. my questions are:

    1) When I buy the xbox one here in US, will it work in germany?

    2) when I take it back to germany can i watch german Blu-rays and german games on the american xbox one?

    3) how does it work with the Charger and plugin stuff for the xbox? do i have to get different chargers?

    4) Is my xbox then only in english or could i switch the system language?

    5) Could i make a german xbox account? woud it work on the american xbox?

    Thank you!

    :)
     
    PokeyAlbatross5, Feb 8, 2014
    #1
  2. ROFLStompRogue
    ROFLStompRogue Guest
    US Xbox 360 Slim in Germany

    Hi TerraRose, it's going to be very difficult to find official power bricks separate from consoles So I'm going to give you the Customer Service number for Germany for when you get there. Hopefully you can find someone that speaks English unless you know
    German.

    You could also contact the US Customer Support explain to them the situation of you being a military family. I do not know but perhaps they could figure out a way to get you EU power bricks before hand. If all else fails unfortunately you may have to buy
    a PAL (EU) console.

    Also some slight fair warning, If you do happen to get your hands on the EU versions of the power bricks for your consoles You'll have to buy them and I do believe they will be without Warranty. I also suspect that if your US consoles were to need service
    it may be very difficult and expensive to have them serviced internationally...but Xbox might have special circumstance for active duty military overseas for repair and service.

    Germany

    Hours of operation:

    08:00 - 21:00 clock Monday to Friday

    08:00 - 19:00 clock (Saturday) / 09:00 - 17:00 clock (Sunday)

    Phone Numbers

    Toll Free: 0800 181 2968

    Direct dial: 49 695 007 0422

    Hard of hearing (text phone - TTY): 0800 1 81 29 75
     
    ROFLStompRogue, Feb 8, 2014
    #2
  3. TMX boxburn
    TMX boxburn Guest
    US Xbox 360 Slim in Germany

    You can buy a new power brick to use which was made for Xbox 360's in Germany.

    -

    By an adapter do you mean a non-Xbox 360 power brick, if so it is not recommended to do so as you can damage your console by using un-official equipment, especially when powering it up.

    -

    As for where to buy one I cannot help you there unfortunately.
     
    TMX boxburn, Feb 8, 2014
    #3
  4. Dakrkplayer2
    Dakrkplayer2 Guest

    Using US Xbox One in Germany

    One and two yes. As for one. As long as LIVE is XBOX ONE ready in that country. As two gose. Only the games will work. Movies in the other hand is a big flat no. As for there There a charger and play for the one. As for four. It gose by your XBOX LIVE region
    your profile is set at. And as five go. Yes you can make one. That how some achievement junkeys get some there gamerscore up.
     
    Dakrkplayer2, Feb 8, 2014
    #4
  5. Dakrkplayer2 Win User

    Using US Xbox One in Germany

    One and two yes. As for one. As long as LIVE is XBOX ONE ready in that country. As two gose. Only the games will work. Movies in the other hand is a big flat no. As for there There a charger and play for the one. As for four. It gose by your XBOX LIVE region
    your profile is set at. And as five go. Yes you can make one. That how some achievement junkeys get some there gamerscore up.
  6. Georges C. Win User

    US Xbox One S to Germany

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello SebastianJones, the HDMI is standart all over the world and there should be no problem connecting your Xbox to a TV in Europe.

    Make sure the HDMI cable is connected to your Xbox One output, and when connecting to the TV's HDMI in, make sure it's enabled and set up on the TV.

    The only thing I can imagine is that your equipment is not automatic bivolt.

    In Germany the voltage is 230v, so all equipment has to be 110/230v automatic or only 230v, if it is 110v will not work.
  7. SebastianJones Win User

    US Xbox One S to Germany

    Hello, first it's a pleasure to be able to help you today.
    My name is Georges C. welcome to the community.

    Hello , the HDMI is standart all over the world and there should be no problem connecting your Xbox to a TV in Europe.

    Make sure the HDMI cable is connected to your Xbox One output, and when connecting to the TV's HDMI in, make sure it's enabled and set up on the TV.

    The only thing I can imagine is that your equipment is not automatic bivolt.

    In Germany the voltage is 230v, so all equipment has to be 110/230v automatic or only 230v, if it is 110v will not work.
    I found the problem. I did not realize I had the HDMI cable plugged into Input on both devices. So stupid. Anyways thank you!!
  8. Daft Badger Win User

    Travel to US with Xbox One from Germany

    Yes,a U.S. power brick will work with your xbox.

    No idea about customs

    Yes,your games should work if they are digital copies,they will work fine if they are physical copies.
  9. TerraRose-B3D53F3E-2 Win User

    US Xbox 360 Slim in Germany

    Thank you so very much for your help. I was actually thinking of buying/finding the power brick so we didn't have to buy an adapter/converter. I was just hoping the brick would be enough to work with the xbox units so we could go about finding one there.
    The CS number for Germany is awesome; thanks again!
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Using US Xbox One in Germany

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