Using the DirecTV genie client and trying to fast forward causes the picture to freeze

Discus and support Using the DirecTV genie client and trying to fast forward causes the picture to freeze in XBoX Games and Apps to solve the problem; When using the DirecTV genie mini client (Model Number: C31-700) with the xbox one and I attempt to fast forward, it causes the screen to freeze until... Discussion in 'XBoX Games and Apps' started by silentkiller946, Jan 1, 2014.

  1. silentkiller946
    silentkiller946 Guest

    Using the DirecTV genie client and trying to fast forward causes the picture to freeze


    When using the DirecTV genie mini client (Model Number: C31-700) with the xbox one and I attempt to fast forward, it causes the screen to freeze until I click play.

    When i take the xbox out of the loop and hook it directly to the TV, the problem no longer persists. So it is obviously a problem with the xbox. This is also my third xbox one with the same problem, so it is a common problem. This youtube video shows the
    exact same problem:

    Any help with this problem would be appreciated

    :)
     
    silentkiller946, Jan 1, 2014
    #1
  2. PAYNE N DIAZ69
    PAYNE N DIAZ69 Guest
    No sounds with Directv Genie Client

    The picture and everything looks good but no sounds I am using a samsung2333hd tv and directv genie client model c41 - 500. I have tried to multiple hdmi cables, reconfigured watch tv and turned Dolby surround off on the genie client. What do I need to
    do now?
     
    PAYNE N DIAZ69, Jan 1, 2014
    #2
  3. SucceededComa
    SucceededComa Guest
    DirecTV Genie client fast forward issue

    Got the update and woo. DirecTV works perfect with the Mini Genie being hooked up to the XBOne! This is great!
     
    SucceededComa, Jan 1, 2014
    #3
  4. ItsGameOvrMan Win User

    DirecTV Genie client fast forward issue

    Seems this is fixed for me as well.
  5. MikeyC860203 Win User

    DirecTV Genie client fast forward issue

    Thank God this finally got fixed!! I can enjoy watching tv again!!
  6. R1Raven 69 Win User

    DirecTV Genie client fast forward issue

    @succeeded I only registered once, when they introduced it.
  7. R1Raven 69 Win User

    DirecTV Genie client fast forward issue

    Hey just a heads up, although the directv issue IS fixed, mine personally works about 80% of the time. It sometimes get froze up like before the fix but if you hit play and then fast forward again it usually works. Just some FYI
  8. threceiver81 Win User

    DirecTV Genie client fast forward issue

    It's more then just genie users, I have a pace dvr,only one available by my cable company , past frustrating , almost a half a year and no fix , doesn't look like a fix is even near.
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Using the DirecTV genie client and trying to fast forward causes the picture to freeze

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