Using my microsoft account money & paypal together

Hello cooldood9575,

Unfortunately, I don't think there is a way to transfer PayPal money to Microsoft Account currency.

You would either have to use the Microsoft Account money, or your PayPal money.

Sorry for the inconvenience!

Yes, it popped up a new screen about using the account balance and i accepted, this was with paypal.

The paypal account doesn't have enough money to make the purchase by its own, that's why i'm triying to use the Microsoft balance.

This means that i have to use my Microsoft balance and pay the rest with paypal. But it keeps telling me that i having an account problem and need to go to account.live.com. I already check my info, don't know what to do.

hey there

You can use paypal just to pay directly what you purchase with your microsoft account, but you cannot transfer money back to paypal!

Microsoft Store said they could not help me. They claim they refunded the money to my "credit card". PayPal says Microsoft never did refund the money. PayPal also said there was a mix up with the BillMeLater and my bank account. So I was told that PayPal
took the money from the wrong account (after I chose another account at PayPal payment point), and Microsoft refunded the money to the wrong person's credit card. Microsoft apparently made a mistake in refunding the money, as they refunded the wrong amount
and sent it to someone else's credit card. I disputed the monies taken with PayPal and my bank. Hopefully that will solve the issue.

DevGod.... I did ask the Microsoft Store for a conformation number, 13 times. I also spoke with a Supervisor 5 times. Was told that they could not issue a refund, as they had already done so to my "credit card". When I told them I used PayPal, they told
me they had refunded the money to a credit card and not PayPal. Finally they told me they could not override the system to give me my refund, as the system was showing I was already refunded. I was calm the entire time, and did ask for a confirmation of the
transaction (first time and everytime I called).

Yep, there were some messages from Singer, but they apparently got removed for trolling.

For those, like Karch, that have been helpful, I thank you.

It means that there is an issue with the card authorizing the payment to Microsoft. Do you have a bank account attached to paypal? If so, you can still use paypal and the money will be removed automatically from your account.