Used code on wrong account

Discus and support Used code on wrong account in XBoX on Consoles to solve the problem; I used my 3 month code on my banned brothers account i dont know how but the banned account now has 3 months of live and is still bannned (now useless)... Discussion in 'XBoX on Consoles' started by Himself On Halo, Jan 2, 2014.

  1. Used code on wrong account


    I used my 3 month code on my banned brothers account i dont know how but the banned account now has 3 months of live and is still bannned (now useless)

    my account remains Liveless

    :)
     
    Himself On Halo, Jan 2, 2014
    #1
  2. xXHopDropXx
    xXHopDropXx Guest
    Accidentally used Add On code on wrong Account

    I accidentally used my Forza Horizon 4 Car Pass code on the wrong Account. What should i do? I got every information about both Accounts and my payment
     
    xXHopDropXx, Jan 2, 2014
    #2
  3. Smwutches
    Smwutches Guest
    Accidentally used Add On code on wrong Account

    You would have to try contacting support to see if there is anything they can do, otherwise, nothing can be transferred between accounts. Contact Us | Xbox Support
     
    Smwutches, Jan 2, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Used code on wrong account

    You could try contacting support to see if they can cancel the subscription and give you a token for the remaining time. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Jan 2, 2014
    #4
  5. Smwutches
    Smwutches Guest
    No one on the forums have the ability to do that.
     
    Smwutches, Jan 2, 2014
    #5
  6. i dont understand why they sent me here than lol
     
    Himself On Halo, Jan 2, 2014
    #6
  7. Smwutches
    Smwutches Guest
    They tend to send people to the forums when they can't do something, but they don't really have an idea of how the forums work.
     
    Smwutches, Jan 2, 2014
    #7
  8. Used code on wrong account

    All transactions are final.
     
    VisageOfAnAngel, Oct 31, 2018
    #8
  9. VisageOfAnAngel Win User

    Used code on wrong account

    All transactions are final.
  10. Himself On Halo Win User

    Used code on wrong account

    i dont understand why they sent me here than lol
  11. SammieChaos Win User

    Code used on wrong account

    Microsoft would not be able to refund you, or transfer funds to another account. You would need to contact Epic Games, and they may be able to help you.
  12. BeastBadshah Win User

    Code used on wrong account

    Hi if you purchase through in game currency or credit card then you can make a refund request but you redeem the code so now nothing happens you can't move purchase from one account to other
  13. CrazY1985 Win User

    Code used on wrong account

    Hi Jeroen,

    it isn't possible to move purchases between accounts.

    Sorry.
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Used code on wrong account

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