USB headsets low max volume

Oh, I see. Sure thing! Please try to do the steps below once you can access the console.

Don't worry we will fix this together. Please make sure you can sign in all your profiles. Let's try to restore the console back to factory defaults but we will select keep my games and apps so it won't remove your games and progress.

Please follow the steps here:

- Press the Xbox button to open the guide.

- Select Settings

- Select System

- Select Console info & updates

- Select Reset console

- Select Keep Games and Apps

After this, you will have to sign in again with your email and password. Then please check if there's any changes. Thanks!

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. May I know are you trying to connect the headset on your Xbox console or Windows PC?

Yes, this worked thank you so much!

Hello, thanks. It’s Xbox however I’m in currently in school until I’m free around 4. Will you be able to communicate then?

You said you used or tried Two different headsets and experienced the same problem?

Curious, did you use the same cable for both headsets? If so, try a different cable from the headset to the controller.

Is there a POT (potentiometer) volume knob on the cord? If so, take the Volume knob and go from max volume to min volume back and forth thirty times. This will clean and dust off the POT.

You mentioned using a USB cable in the controllers. I assume you are talking about powering the controller instead of batteries. If so, have you tried batteries?

One of the headsets is wired, the other one is wireless. The Astro headset doesn't have a 3.5mm port anywhere on it.

I've messed with the volume on both and the audio still cuts out.

As for the controllers, I've used batteries and the USB cable on 2 of the 3 to the same effect.