USB Headphone and PC Game Pass Cloud Gaming

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Sodapaps, how are you today? Hope you're well.

I have also a USB headset and after you post your problem here I test on my PC, plug it in a USB port, open the app, choose the cloud to play, and it worked. :/

Might be just a glitch.

Did you test it on the browser as well?

https://www.xbox.com/en-GB/play

Please, test it out.

And I will leave some procedures that might help below:

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command.

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Then, after you do it, you're going to open the game pass app, it will ask you to download and install the game services again

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

Since it's using the cloud, you need a Game Pass Ultimate subscription. Regular PC Game Pass does not include cloud gaming.

There is Game Pass for consoles, Game Pass for PC, and Game Pass Ultimate which includes both console and PC Game Pass as well as cloud gaming. Did you purchase Game Pass for PC or Ultimate? If you just purchased Game Pass for console, then you wouldn't be able to use it on a PC.

Game Pass Ultimate contains Xbox Game Pass, PC Game Pass, EA Play (XBOX & PC), Cloud Gaming, and Xbox Live Gold. So yes, it will work on Xbox and PC.

If you're only on PC Game Pass, you're not supposed to have access to cloud gaming. That's only with Game Pass Ultimate.