US xbox living in Italy. Can't connect to my wifi

Hi, Brendan. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

You will need to determine the error messages you are getting from either the network connection or the multiplayer connection by doing the steps below.

Press the Xbox button to open the guide.

Select Settings.

Select General.

Select Network.

Select Network settings. Any known outages will appear in the middle of the screen.

On the right side of the Network



Please test both the network connection and the multiplayer connection.

Once you have the error message, if it's a network connection error, kindly choose the one from this link, https://support.xbox.com/en-US/help/Hardware-Ne...

This will give you a series of steps on how to sort it out.

If it's a multiplayer connection use this link instead, https://support.xbox.com/en-US/help/Hardware-Ne....

hi. i have the same problem. i live in italy. Even using instant power on or Energy saving, when i turn on my XBOX1 it appears disconnected. i must wait about 5 mins to connect. When i go to options, network it freeze for about 1 min and then it connect
to wifi network. when i push again te X button on my controller to dashboard, the system still ask to make a connection to xbox live. have tried also the eth connection but the problem persist. This painfull problem started after the system update on february
2015 and neither the march system update solved it. Before the february update, the console connect on wifi and ethernet at lightspeed!

My wifi and network works great and the console says everything is fine but still can't connect to XBox Live.

I can't connect either my wifi is on and it works good but I Can't sign into xbox live I'm using a cord to and I still can't connect I was playing last night I think I got hacked I need help this msg popes up when I try a different account (Sorry this profile
can't connect to xbox live on this account. To fix it, download it again)

When I test Xbox Live Connection I get an error saying that I have an Internet Error and my wifi can't connect to the internet but my wifi is connecting to my pc internet, but when I just sign back in I automatically connect to Xbox Live. When I play games
that do not require Xbox Live my Xbox Live never disconnects, this only happens when I play online games that require Xbox Live. I had one corrupt file but it was in games and apps, it was an incomplete download.