Urgente**** [Mod Translation - Urgent]

JesusM.1 · Mar 28, 2020

Mi cuenta ha dejado de existir y yo tengo mis juegos ahy que puedo hacer!!!!

[Mod Translation - My account has ceased to exist and I have my games and what can I do !!!!]

:)

Mister Darcy-9112DFB

Greetings, O h c U c! Thanks for bringing your question to the forums. It seems like you may be having issues purchasing an Xbox LIVE Gold Family Pack. Is that correct? Can you let me know the error codes you are seeing when attempting to do so? You may
want to take a look at this sticky for how to manage payment options:
forums.xbox.com/.../153161.aspx. This may help you resolve the issue. Keep me posted!

XBF Eladio M

Hey Stivennuñez

Thank you for taking the time to post this on the Xbox Forums. We understand that you are inquiring about using your console online.

If you were to connect online while having hardware modifications on your console, especially if you were to use in-game mods to gain an advantage, it's possible that your console as a whole could receive a suspension.

I recommend you check out the
Enforcement site for further info on this matter.

As there is no further info that we can provide to you on this matter, we will now be locking this thread. If you have any other questions or concerns that differ from this matter, please, feel free to create a new thread and we will cater to you there.

Thank you for being a part of the Xbox Family and we wish you a wonderful day.

XBF Eladio M

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulty with recovering your account.

Could you provide for us additional info as to how you noticed your account was gone? Do you still have your account on the platform you were using?

Do you know the email that is associated with your account? If you do its possible that you may be able to recover it by simply resting the password.

simply

If you are unable to recover it this way, you may need to
Contact Xbox Customer Support so that they can assist further on this.

I hope this is of some use to you.

FFFgood

My mailbox is [Mod Removed]

It's really urgent！！

XBF Brad A

Hello Jeremi,

Thanks for reaching out to the forums. We see you have a question on security change. We recommend to request a call from support to see what your option are.

When you go to Contact Us, follow these steps to request a call from support:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Brad

Urgente**** [Mod Translation - Urgent]