URGENT/Unplayable Game. Game files going missing - The Witcher 2 emulated onto Xbox One -...

Discus and support URGENT/Unplayable Game. Game files going missing - The Witcher 2 emulated onto Xbox One -... in XBoX Games and Apps to solve the problem; I am creating this new question in attempt to revive this thread:... Discussion in 'XBoX Games and Apps' started by AdamNBR, Jan 1, 2023.

  1. AdamNBR
    AdamNBR Guest

    URGENT/Unplayable Game. Game files going missing - The Witcher 2 emulated onto Xbox One -...


    I am creating this new question in attempt to revive this thread: https://answers.microsoft.com/en-us/xbox/forum/all/game-files-going-missing-xbox-one/3288cd4e-53f1-41cc-99da-16247ebb63d3?messageId=f403250b-97c8-42f3-b2d7-37f8100eda26 As you can see from my follow up questions on there, This is the problem:

    I have recently purchased the backwards compatible game, The Witcher 2, which I play on my Xbox One. Regularly, when I log in and open the game, the loaded saves are old files, and the most recent save file is missing. There is no option to “load” any saves from anywhere, you can select where to save from the settings but it only gives me one option, the cloud. So therefore there is no option within game to change anything, you can only delete saves.

    I went into the cloud and found the save files for my game, they’re right there, but I have no way of getting them to pull up in the game for some reason. What is the fix? Why are the game files showing in the cloud but not loading in the game?

    The response given was to do this:

    Troubleshoot cloud storage on Xbox 360

    Troubleshoot cloud storage on Xbox 360 | Xbox Support


    How to copy, move, or delete saved games, profiles, and avatar items on Xbox 360


    How to copy, move, or delete saved games, profiles, and avatar items on Xbox 360 | Xbox Support

    1. From Xbox Home, go to Settings, and then select System.
    2. Select Storage.
    3. Select the storage device that contains the content you want to copy, move, or delete:
      • Hard Drive: Your console’s hard drive.
      • Cloud Saved Games: Storage space on our Xbox Live servers.
      • USB Storage Device: A USB storage device, such as a USB flash drive plugged into your console.
      • Memory Unit: A memory unit plugged into your original Xbox 360 console.
    4. Select the type of content that you want to copy, move, or delete:
      • Games and Apps (It's okay to copy and move saved games from one Xbox 360 console to another. You don't have to repurchase the game or reload it onto your second console.)
      • Gamer profiles
      • Demos
      • Videos
      • Themes
      • Gamer Pictures
      • Avatar Items
      • System Items
      • Music
    5. Within the content type that you selected, click to select the item that you want to copy, move, or delete.
    6. Select Copy, Move, or Delete.
      • If you're copying or moving content: Select the storage device that you want to copy or move the item or items to. (After you've copied or moved the content from your console to a storage device, it's okay to repeat this step but instead select Delete to delete the content.)
      • If you're deleting content: Click Yes to confirm the deletion.
    Here is my response:

    I am playing this game on the Xbox One, where I purchased it through the Microsoft store on the console. I am therefore playing a Xbox 360 game through the backwards compatibility emulator system built into the console. So from the in-game menu, I can access the Xbox 360 menu, but I cannot go to system settings. I can however click “manage storage,” from which I have two options, to click “saved games,” or “ profiles,” saved games shows me all games and i click the witcher 2, I see all my files I need, but if I click a file it just says, “Delete content - this will delete selected content from both the console and the cloud. Are you sure?” , there is no option to copy or move or nothing. Where do I go from here?

    This is my post below. You can see the files missing from that morning, versus the night before when I still had them prior to logging out.


    URGENT/Unplayable Game. Game files going missing - The Witcher 2 emulated onto Xbox One -... [​IMG]


    Here is the files the night before, when I hadn’t yet logged out and lost them.


    URGENT/Unplayable Game. Game files going missing - The Witcher 2 emulated onto Xbox One -... [​IMG]


    :)
     
    AdamNBR, Jan 1, 2023
    #1
  2. CarTzy Win User

    URGENT/Unplayable Game. Game files going missing - The Witcher 2 emulated onto Xbox One - cannot resolve.

    Hi AdamNBR,

    Thank you for waiting.

    After further consultation and research, we recommend that you speak with our live support. Due to the complexity of the issue, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

    1. Please use this link: Contact us | Xbox Support
    2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
    3. If not, please select the country/region it is showing and select the correct one among the list.
    4. Make sure to use to check the available contact times of the support.
    5. Select the "Contact Us" button
    6. Select the drop-down menu options that will match your concern.
    7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
    8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
    9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
    10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
  3. Lei Fang DOAX3 Win User

    Pondering Backwards Compatibility

    Hello "Burst Axe" :)

    Backwards Compatibility on the Xbox 360 with Original Xbox games is MOSTLY a miss as the emulation software pretty much made Original Xbox games unplayable due to bugs & glitches.

    I don't know how Microsoft is going to switch things around to the point where "only some Xbox 360 games will be unplayable" on the Xbox One due to bugs / glitches as opposed to "most of the Xbox 360 games will be unplayable".

    With that being said, I don't know anything about programming / game development; but it must be an unimaginable nightmare to compensate for the Xbox 360's missing hardware on the Xbox One.

    Have a nice day or afternoon or night :)
  4. ShadowRiver797 Win User

    Thanks for the memories

    Hey, my 360 will be kept around for Witcher 2 (I collect the games I like and can't really collect witcher 2 without the console). Oh, and Bethesda games since PS3 sux at those (learned my lesson the hard way, had to re buy Vegas because I couldn't even
    finish it on the PS3 cause it got unplayably laggy. Please some one tell me it's much better on the 360 cause I know Vegas had a bad rep even without the PS3). And State of Decay (the only developer I'll miss not having an xbox one).
  5. AdamNBR Win User

    Game Files Going Missing - Xbox One

    Also, I am on the Xbox ONe, playing a 360 game through the backwards compatibility emulator system. So from the in-game Xbox 360 menu I cannot go to system settings, but I can click “manage storage,” from which I have two options, to click “saved games,” or “ profiles,” saved games shows me all games and i click the witcher 2, I see all my files I need, but if I click a file it just says, “Delete content - this will delete selected content from both the console and the cloud. Are you sure?” , there is no option to copy or move or nothing.
  6. The1WhoNeverWas Win User

    Problems with "The Witcher 2" cannot see savegames and achievement list.

    No, I did not.

    The line that shows achievements completed from witcher 2 is from my xbox 360 playthrough last year,

    and the new line of achimenents with 0 completed is created each time I try to play witcher 2 via backwards compatibility.

    When I delete the zero achievments line, and re-run Witcher 2 via backwards compatibility , it gets created again.

    so the problem is that Witcher 2 via back.comp. doesnt recognize

    1) my cloud saved witcher 2 savegames

    2) my witcher 2 xbox 360 achievement progress.

    For the emulator is like I've never played that game before.
Thema:

URGENT/Unplayable Game. Game files going missing - The Witcher 2 emulated onto Xbox One -...

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