Urgent. Receiving constant one-time use code emails.

Hi Lucas! I'll be happy to assist you here.

May I know what was the verification code for? Was it for account login verification or password reset?

It's possible that someone knows your account primary alias you use to sign-in to your account. I recommend that you change your sign-in preferences by going through https://account.microsoft.com > Your info > Edit account info > Sign-in preferences.

To secure more your Microsoft account, please check the link below:
https://support.microsoft.com/account-billing/h...

Thank you!

I have received three 1 month codes. I received 1st one when I was emailed in Portuguese that there was a delay.

I called to let them know that I received an email in Portuguese. Then about 2 weeks later I received a 2nd one in an email this time in English saying the same thing there was delay. Then I received another one when I phoned Support about another month
later.

my WLID and contact email are one in the same , and I have checked the account numerous times in the past weeks for the code and have not received it .

Unfortunately, you cannot get a replacement for the 16 digit promotion code. Its a one time process. Also, just to let you know. Even if you have completed the process on the wrong account(not the intended one to use), you'll receive the code and you can
use that to the correct account. It was never mentioned that you cannot use the code that will be sent to the email of another account.

I'm currently on this on behalf of my younger brother and it is very urgent and something needs to be done about the following situations there has been constant bullying and constant aggressive speech towards my brother and also that they will be doing
certain sexual things to mine and his younger sister who is five i need help to get this sorted out ASAP.