URGENT! Microsoft is not allowing me to log into the account which I have the password!

Web translation:

I can not enter

Why did I change the password on my account and I want to change it back to the old password, and for this I can’t log in to the xbox one account and my account is missing an account. Urgent help !!!!!

Response:

Hi there,

for a password issue it's best to follow the steps on this support page:
https://support.xbox.com/my-account/microsoft-account/lost-password-solution

It will have all the steps to try and recover your password/account.

Let us know the results

If you're trying log into an Xbox 360, which I think is the case, since the Elite model was a 360 model, you will likely need to use an App Password to log in.

Please take a look at the steps on this page.

Even after removing the Two Factor Authentication, the 360 might not know that and still require the App Password. I would recommend turning two factor authentication back on to secure your account more, which is important, and the app password will still
allow you to log into the device.

Let me know if you have any questions.

Hello Junkdewd,

You can change your Microsoft Account (MSA) password now, then go back to the website to generate a new 'app password' for your Xbox 360 which will allow you to log in there.

After changing your MSA password your Xbox 360 should ask you for a new password, which will require the new app password to be generated and input.

It most certainly does not work. Because as soon as i put in my password to log in. It wants to verify my account on my previous cell phone number.

I have to get inside my account to change my number which at the moment it isn't allowing me.

Edit: so I have just logged into a different account with a different email and it’s let me onto cod so it’s an account/email issue

I still need help urgently!