*URGENT* I can’t access my account under any conditions

as above the account recovery form is your only route, it is you responsibility to keep your account up to date with new phone numbers and address etc etc, these days security is high.

Hi Tayton, my name is Jhon and it will be a pleasure to help you.

The only alternative you have at this time is to submit the account recovery form, it is the only way currently to recover an account to which you lost access, it does not guarantee anything although hope is the last thing that is lost:

The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

https://account.live.com/acsr

You will do it from another device such as a PC or phone. If you successfully regain access to your account, try signing in to your Xbox again. If for some reason you recover your account but the error persists on your console, it may be that the problem comes from there and it would be better for you to try a factory reset. If so, let me know and I will send you the steps. continue.

Please note that Xbox support cannot help recover accounts, but in that case, if you want to contact them and talk in a live chat for more detailed information, you can access the link below.

Support: https://support.xbox.com/contact-us/

Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

I hope you can understand it and this information has clarified at least some doubts. I hope the problem is solved, I wish you good luck.

Best Regards
Jhon F.

XBox/Microsoft, it sounds like a recurring and frustrating issue is going on here. I have changed the age limits on my son’s account like many others and have tried to play this under my “adult” account and still can’t access My Career. It tells me: “Your
user account is under the age requirement or has not been created.” Any help here?

Hi,

I can’t access the Microsoft store or download update for any of my games.

The message are different from

Can’t access try later

Update can’t be done at the moment.

I can’t send you photos sorry

Also the new profile isn’t attached to my old account so I can’t access any history or ea sports or fallout 😖