URGENT HOW DO I ASK ABOUT MY PAST ACCOUNT THAT WAS BANNED I CANT FILE A CASE

Discus and support URGENT HOW DO I ASK ABOUT MY PAST ACCOUNT THAT WAS BANNED I CANT FILE A CASE in XBoX Accessibility to solve the problem; ok so I had a account that was banned a while ago and i wanna have a ñice conversation with the employees about why they banned me but i dont know how... Discussion in 'XBoX Accessibility' started by SAFactor, Nov 20, 2022.

  1. SAFactor
    SAFactor Guest

    URGENT HOW DO I ASK ABOUT MY PAST ACCOUNT THAT WAS BANNED I CANT FILE A CASE


    ok so I had a account that was banned a while ago and i wanna have a ñice conversation with the employees about why they banned me but i dont know how may someone please reply and tell me as quick as possible i had important stuff on it

    :)
     
    SAFactor, Nov 20, 2022
    #1
  2. ngocphi Win User

    URGENT HOW DO I ASK ABOUT MY PAST ACCOUNT THAT WAS BANNED I CANT FILE A CASE

    Keep in mind appeal has to be filed within the year after the suspension took place and you only get one shot

    And no you can't appeal anything older then thar
  3. Francia J. Win User

    URGENT HOW DO I ASK ABOUT MY PAST ACCOUNT THAT WAS BANNED I CANT FILE A CASE

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    I apologize, but just a friendly reminder that for enforcement action there is a dedicated team that handles them which is the enforcement team. There is no direct contact with them, only by reporting and filing a case review.

    To help you, I would recommend signing in to https://enforcement.xbox.com to get more details along with checking if you're eligible to file a case review it will show up from there but if not, I'm sorry as you may need to wait for the enforcement action to end.
  4. KindGryphon Win User

    How do I contact Microsoft enforcement team if I believe the case review was not fair?

    A couple years ago I had this account banned permanently banned for making my profile picture an inappropriate image. I filed a case review explaining that it was stupid and that I changed it back to normal pretty much straight away. It's been over three years and I still don't think the ban should have been permanent, although I do understand some sort of ban.

    I'm wondering how I can contact the enforcement team even after I have already completed a case review in the past.
    Long story short. You cant. If they upheld their decision there is nothing else you can do. The case review process is the only way to contact the enforcement team and you only get one case review.
  5. DM RENNIE 7900 Win User

    XBOX ONE blocked / banned from XBOX Live

    So, what can I do ???
    you cant file a case review for console ban so there isn't really anything you can do

    What do you mean ?
    when you file a case review the enforcement team cant give you detailed information about your ban due to data protection laws and regulations
  6. Aesthetic Goat Win User

    HELP PLEASE - SOMEONE WHO CAN LOOK AT MY CASE

    No it does not help because if you read it fully I am asking for help/guidance. The person who did the case review knows it is a comm ban but has not read my case properly as someone accidentally made it a permanent ban for everything not just a temporary
    comm ban. So I need to somehow contact them because I cant file another case review.
Thema:

URGENT HOW DO I ASK ABOUT MY PAST ACCOUNT THAT WAS BANNED I CANT FILE A CASE

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