Urgent help I might lose everything

Thanks but It doesn’t work for me because i don’t know the exact date I made the account or it said they couldn’t do anything with the information given

Hi, I'm Miguel, community expert, I may not be an employee of Xbox, but I see you need some help, I'm Happy to help you.

The easiest steps to follow and the recommendations that xbox gives us, is to follow these simple steps:

- Go to Reset your password and enter your email address.

- Tell us where you'd like us to send a security code (email or phone number).

- Once you receive your security code, you'll be prompted to choose a new password and enter it twice. Passwords should be at least 8 characters long and should contain a mix of upper and lower case letters, numbers, and symbols.

I leave you the link to go directly to Reset password

https://account.live.com/password/reset

Hello there, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you lost access to your Microsoft account.
When we lose access to our accounts, we can try to recover it by following all the recommendations available in this related article:

https://answers.microsoft.com/en-us/outlook_com...

If none of the options work, the last resource is submitting the Microsoft account recovery form:

https://support.microsoft.com/account-billing/h...

Lastly, and as a reminder, please notice that no one at Microsoft can change account details, or send password reset links to you, this is for security policies.

Bump this is some what urgent i dont want to lose the pre order bonus.

everything is updated on the card. I need urgent help to solve this problem.

does not work with any card and with any xbox account