Uploading Screenshots with the Xbox app causes Enforcement issues - PLZ HELP!

Hey PERKY PERCY! You may want to try removing the smiley or the words one at a time to see if they are the issue but we do not have access to Enforcement Team actions here on the forums. For more information please check

here. Thanks!

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Xbox Forums Staff

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HERE for the best info.

HERE'S THE ORIGINAL IN-GAME SCREENSHOT

This is the screenshot I uploaded. Its from a game called Elite: Dangerous

In the words of the Xbox Website... "Custom images are a great way to express yourself and what’s meaningful to you. Upload a selfie, show off your hobbies, display your awesome creations, or find another way to make a positive impression on the community.
We’ve seen peoples’ pets, their cars, medals they’ve won, custom Xbox controllers, even their favorite pizza. Use your imagination!" https://enforcement.xbox.com/en-US/Home/StaySafe#topic13

Hello TJRingling, My name is David. I am an independent advisor, happy to help you today.

There are some troubleshooting steps you can try to fix this issue:

Check your OneDrive settings: Make sure your OneDrive settings are configured correctly to allow uploading screenshots from your Xbox console. Check the storage settings.

Clear the Xbox app cache: If you're using the Xbox app to manage your captures, try clearing the app cache. This can help resolve any temporary issues that may be preventing screenshots from loading. You can usually find the option to clear the cache in the app's settings or preferences.

Try uploading from a different device: If the Xbox app doesn't load your screenshots correctly, you can try uploading them directly from a computer or mobile device. Sign in to your OneDrive account in a browser or the OneDrive app and try uploading screenshots manually.

Best regards.

I tried uploading screenshots with a different account on my Xbox One and it works fine so it seems like there is an issue with my account. I do not think this is a storage limit issue as my account still can upload new game clips with no problems and I
have deleted a few screenshots from Xbox Live but still I am not able to upload any new screenshots I made to Xbox Live.

I am at a loss on what could be causing this issue here.