Upgrade to Ad-Free

Using a free App showing ads to access your Live account? Thankfully you can pay to upgrade it to get rid of those ads. =/

You buy ultimate

But if you had ultimate when you added the 12months it would've converted to 4months

You have to be free or gold to upgrade 1/1

The best case is buy 3 years of gold codes and then when your accoumt is free not ultimate

Add the gold time upto 3 years then buy one month to upgrade to 3 years of ultimate

There has to be an error with your ad free status.

If you already upgraded to premium and still encounter ads popping up, you might want to contact Answer Desk support through Microsoft Answer Desk!

What you most likely saw was information about upgrading to Ultimate and that you can upgrade up to 36 months at a time at the conversion rate at that time. Conversion rate refers to the ratio of converting Xbox Gold (now Core) or standard Game Pass into Ultimate. At the time you bought the laptop, the conversion rate would have been 1:1 and is now 3:2. If you didn't have a subscription when you added Ultimate, it wouldn't have affected you.

Basically your laptop most likely had a free trial which depending on the laptop could have only been 1 month of free Ultimate or 3 months of free Ultimate. If you had a subscription at the time you added that free trial, what you already had would have been converted and upgraded to Ultimate as well for up to 36 months depending on what you had.

Sorry but the option to upgrade the game and content for free expired as of March 31.

www.callofduty.com/.../free-upgrade