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Discus and support Upgrade subscription in XBoX Games and Apps to solve the problem; Is it possible to upgrade the 10 month balance from Gold Live to Game Pass so we can play Mortal Kombat again? 07804a6d-36d9-4a3e-9810-645d65b84816 Discussion in 'XBoX Games and Apps' started by JordanrayStrong, Aug 13, 2020.

  1. JordanrayStrong
    JordanrayStrong Guest

    Upgrade subscription


    Is it possible to upgrade the 10 month balance from Gold Live to Game Pass so we can play Mortal Kombat again?

    :)
     
    JordanrayStrong, Aug 13, 2020
    #1
    1 person likes this.
  2. crazydude1965 Win User

    Upgrade subscription

    If you upgrade to ultimate it will just convert your current subscription i believe
  3. L4c3rd4 Win User

    Subscription Upgrade

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey chaitanyavaddadi, how are you today? Hope you're well.

    chaitanyavaddadi, unfortunately, that time will be a bit reduced. Because when you upgrade your subscription to an ultimate, due to ultimate have an extension of available services, which the standard GP lacks, the time which your previously subscription would have, that will be reduced to compensate.

    Check out the conversion table below.

    [​IMG]
  4. Smwutches Win User

    Upgrading Subscription

    You would pay the full amount for Ultimate and your Standard would be upgraded to Ultimate.
  5. RustyEquation66 Win User

    Upgrade subscription

    The only way to do that is to upgrade your subscription to "ultimate" directly from your xbox or from your account in the MS website.
  6. Smuroh Win User

    Upgrade subscription

    Hi JordanrayStrong,

    Yip it is totally possible, so when you upgrade to gamepass or ultimate the balance of your gold sub will be ported over too.

    So for example:

    When you join Xbox Game Pass Ultimate, we will apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward Xbox Game Pass Ultimate, up to a maximum of 36 months.

    For example, if you have 3 months of Xbox Live Gold and 3 months of Xbox Game Pass already on your account when you purchase your first month of Xbox Game Pass Ultimate, you will have a total of 7 months of Ultimate on
    your account before you need to renew your membership.
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