Updating warranty for xbox elite controller

Hi Helmut,

Thanks for the reply containing an update. At this point, since you've fully updated your PC and the drivers, etc, tried wireless and wired connections to attempt to update the Elite controller, as well as other devices and other internet connections, the
fact that your Elite Controller will not update or accept an update likely means that there is something wrong with the controller itself and it may need either replacement or repair. If your Elite controller is in warranty, then I would recommend that you
set it up for repair or replacement. Below is a link that you can use to check the warranty and set up a replacement or repair for that:

Request an Xbox controller replacement

If you'd prefer assistance with setting up a repair/replacement, then I'd recommend that you
request a call back from Xbox Support.

I hope this helps out a bit further.

Looking around at all the same issue people are having and I found this, Xbox Wireless Elite Series 2 Controller warranty update | Xbox Support

So with all the other mail I get from MS why didn't I get this so I didn't have to believe I was out of warranty?

Hey JtK,

The Elite controller is definitely a very nice step up from the controller that comes with the console. You get a lot of opportunities for customization, and it feels great. If I understand your question correctly, you're wondering if the warranty on your
console will carry over to the Elite controller? Is it a warranty through Xbox or a third party such as Best Buy? The warranty on your Xbox will cover the Xbox and controller that came with it, but not the separately purchased Elite controller. If the warranty
is through a third party, it would be best to check with them. Hope this helps!

Boaz

@CrispmetalcM: You can probably check here to see warranty info
support.xbox.com/.../warranty-and-registration-faq and I cannot find a way to extend a warranty online? I have no device registered by Xbox yet.

support.xbox.com/.../servicing-elite-controller is more help too for the future about servicing the Elite controller.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.

Hello John, Microsoft has determined that the Elite's warranty has increased from 90 days to 01 year, so please try following the procedure in the link below to upgrade your warranty.

"to ensure your satisfaction, we're extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase."

https://support.xbox.com/en-us/help/hardware-ne...

Update your warranty with your proof-of-purchase

https://support.microsoft.com>/en-us/topic/u...