Updating warranty for xbox elite controller

Discus and support Updating warranty for xbox elite controller in XBoX on Consoles to solve the problem; Its say my warranty has expired when it hasnt been a year from when I purchased it. My controller has issues and I'd like to request a replacement but... Discussion in 'XBoX on Consoles' started by john bielecki, Dec 23, 2022.

  1. Updating warranty for xbox elite controller


    Its say my warranty has expired when it hasnt been a year from when I purchased it. My controller has issues and I'd like to request a replacement but this makes it impossible. It was bought on 03/08/2022 and now has issues with the right bumper not working half the time and disconnecting when playing with the cord plugged in.

    :)
     
    john bielecki, Dec 23, 2022
    #1
  2. XBF Amber M Win User

    Elite Controller update erforderlich [Translation - Elite controller update required]

    Hi Helmut,

    Thanks for the reply containing an update. At this point, since you've fully updated your PC and the drivers, etc, tried wireless and wired connections to attempt to update the Elite controller, as well as other devices and other internet connections, the
    fact that your Elite Controller will not update or accept an update likely means that there is something wrong with the controller itself and it may need either replacement or repair. If your Elite controller is in warranty, then I would recommend that you
    set it up for repair or replacement. Below is a link that you can use to check the warranty and set up a replacement or repair for that:

    Request an Xbox controller replacement

    If you'd prefer assistance with setting up a repair/replacement, then I'd recommend that you
    request a call back from Xbox Support.

    I hope this helps out a bit further.
  3. soulflyr Win User

    Who to contact, I received a defective XBOX Elite 2 replacement

  4. Boaz_ Win User

    Microsoft Store(buying an elite controller)

    Hey JtK,

    The Elite controller is definitely a very nice step up from the controller that comes with the console. You get a lot of opportunities for customization, and it feels great. If I understand your question correctly, you're wondering if the warranty on your
    console will carry over to the Elite controller? Is it a warranty through Xbox or a third party such as Best Buy? The warranty on your Xbox will cover the Xbox and controller that came with it, but not the separately purchased Elite controller. If the warranty
    is through a third party, it would be best to check with them. Hope this helps!

    Boaz
  5. dustylee15 Win User

    Xbox Elite Controller Right Analog Stick Issue

  6. Georges C. Win User

    Updating warranty for xbox elite controller

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Merry Christmas.

    Hello John, Microsoft has determined that the Elite's warranty has increased from 90 days to 01 year, so please try following the procedure in the link below to upgrade your warranty.

    "to ensure your satisfaction, we're extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase."

    https://support.xbox.com/en-us/help/hardware-ne...

    Update your warranty with your proof-of-purchase

    https://support.microsoft.com>/en-us/topic/u...
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Updating warranty for xbox elite controller

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