Updated security, now I'm locked out of activating xbox live for 1 month

Discus and support Updated security, now I'm locked out of activating xbox live for 1 month in XBoX Accessibility to solve the problem; Is there anyway to fast track this month long wait that is imposed by microsoft when my security protocols have been changed. I am not even able to... Discussion in 'XBoX Accessibility' started by Ryan_Hoss, Apr 7, 2020.

  1. Ryan_Hoss
    Ryan_Hoss Guest

    Updated security, now I'm locked out of activating xbox live for 1 month


    Is there anyway to fast track this month long wait that is imposed by microsoft when my security protocols have been changed. I am not even able to sign in to redeem a code until the month long wait is over, though I can still play any games that I have
    already purchased in my files.

    :)
     
    Ryan_Hoss, Apr 7, 2020
    #1
  2. D0C SiNiST3R Win User

    Xbox Live Security proof fail

    I do have access to one of my security proofs. I have 1 or 2 emails setup as well but it wants to proof my old cell phone number first and i decided to change that and now its locking me out without even letting me use my other proofs... the system is annoying
    and bothersome.. If i pay for xbox live and want to update my security info to better improve my account.. i shouldn't be punished and lose a month of xbox live... I realize i can still do most of what i need to on my xbox but i cannot access my previous transactions
    to request refunds or any other situation that actually matters.
  3. CRIMS0NAGENT Win User

    Hacked also...

    Thanks for the response. I was thinking about that. but then again i read about a lock out for almost a month to recover 1.2k points. Ive secured my windows live id and gamertag. they didnt far enought to lock me out. gonna have to take a loss on this i
    guess.
  4. Frathos Win User

    Security lock out

    You manage your account settings on the Microsoft account site:

    https://account.microsoft.com/account

    Select Account - Security in the menu below the Search icon and then select Update your security info. Add the new number and verify it first before removing the old number.
  5. WolverineANZAC Win User

    Problem with the Update on Xbox One

    same issue, was auto update. system says updated correctly but now I'm locked out GGRRRRRR
  6. Zeta Psi Win User

    Error Code 80151103

    If you haven't updated your security proofs it may be locking you out until you have completed it. Try going to
    account.live.com/proofs and completing the proofs section by adding an email or cell number and then inputting the code sent into the site. This may clear your problems as the security proofs are
    a requirement for securing your account against hacking. You do not have to activate two-step security.
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Updated security, now I'm locked out of activating xbox live for 1 month

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