Updated avatar on Xbox but won’t update in games

SmallChange78 · Feb 20, 2019

Updated my avatar and name but when i try to play JoyRide Turbo i get the message that cant connect to xbox live. It also doesnt show updated avatar picture. Is there a step i missed?

:)

XBF Leo G

Hello SmallChange78,

Thank you for posting on the Xbox forums. Are you playing this game on an Xbox 360 or an Xbox One since the game is backwards compatible? Are you customizing

the new avatar or the old avatar? The console must be connected to Xbox Live to upload the updated avatar information. If you are using an Xbox One, we recommend

testing the network and multiplayer connections in the network settings. This will help us determine if there is an Xbox Live connection error. Be sure to let us know the results!

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

Chaz Of Sparta

You have to connect to Xbox Live and update your avatar awards. Just select 'Avatar Awards' in the avatar menu, and it should update your stuff.

4thWardATLPONYTAIL

My Xbox X series just said update an I pressed update console but it won’t update

XBLRewards8

Hello MeeYukiP,

Our program uses Xbox 360 avatar information. Unfortunately, this means that in order to update your avatar on our webpage, you will have to update your avatar using a Xbox 360 console. While we are looking at updating to using Xbox One information, at the
current time we only use the 360 Avatars. Apologies for the confusion.

Updated avatar on Xbox but won’t update in games