Update your dang store for the xbox series x please

Hi,

Your drive will work the same on Series X as it does on Xbox One and you won't need to format it.

However, Series X games or Xbox One games with Series X enhancements will not run from that drive and will either need to be installed internally or to an external SSD designed for Series X/S.

Your hard drive will be too slow for Series X games. They can be stored there, but not run from there.

Hello, Derrick J. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

Are you trying to purchase this game directly from the Microsoft Store on your Xbox console?

If that’s correct, can you try to purchase NHL 24 using instead the Xbox.com website?

Depending on the edition you want, please click the link below:

Xbox Series X|S Edition:
https://www.xbox.com/games/store/nhl-24-xbox-series-xs/9PCX1R3DMMWH

Xbox One:
https://www.xbox.com/games/store/nhl-24-xbox-one/9PFFWMFBFWP3

Factor Edition — Xbox Series X|S & One:

https://www.xbox.com/games/store/nhl-24-x-factor-edition-xbox-one-xbox-series-xs/9PPT7SJLMX89

I’ll remain attentive to your comments.

Thanks for your attention,

Arturo.

In this case, it wouldn't be a bad idea to update your controller's firmware. You can do this on your Series X or your Windows 10 PC. To do it on the Series X, connect it using the USB cable and then go to Settings > Devices & connections > Accessories, and then select the controller you want to update. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller. Then, select the Firmware version square, and then press Next to start the update process.

To do it on Windows 10, just download the Xbox Accessories app from the Microsoft Store. If you already have it installed, just run it. After opening the app, the procedure to update is the same one as on the Series X, press the "..." button and follow those steps.

Check if your controller works correctly after doing this.

Not really...

Xbox Series X games / upgrades / updates has to be installed onto the Series X internal or expansion card SSD,

You can have Xbox One games on your external hard drive that will get an Series X upgrade but the games will need to be transferred to the Series X and then the Series X upgrade will need to be downloaded onto the Series X SSD,

As an example...

I have Marvel Avengers on my external hard drive that will get the Series X upgrade and I will transfer the game over to the Series X SSD ready to download and update the game to the Series X version when available.

Please verify that you were playing on an Xbox series console, and not a one console. There are Xbox one S and X and Xbox series S and X, must be Series

If you put a disc in your S console it's a one.

It will not say owned unless you actually purchase it digitally. It will say "installable" or if it's installed and updated "play"

If you feel it's not reading your disc, please try a Blu-ray movie in the drive, and also go to power and choose "restart" in the guide.