Update the avatar items from old for our current avatars

Hey Coo1,

We're currently having issues with the XCL site and redemption of the avatar item.

You can find more information in our
XCL Beta Avatar Item sticky thread. We'll keep that thread updated as we know more.

Perhaps the inclusion of brand new Avatar items such as sports cars from the Forza games that our avatars can actually get inside of and drive. How about the ability to but homes for our avatars and have special rooms where we can gaze upon the mountains
of items at our disposal.

I would love to be able to use my old Avatar items on the new avatars. However, I don't mind simply choosing my old avatar if need be to wear the items. Both versions of the avatars look good in my opinion.

Hello Patrick,

Thank you for contacting Forum support!

The Xbox had a new update that allows users to also "Update their Avatar! The new avatar does have its own store for new items and props as well. (Made specifically for the new avatar)

Should you feel you want to use the Older items that ware purchased, you will have to download

Xbox Original Avatars and use the original avatar. Check out
Where’s my old avatar stuff?

Hope this helps.

Thank you.

Hello MeeYukiP,

Our program uses Xbox 360 avatar information. Unfortunately, this means that in order to update your avatar on our webpage, you will have to update your avatar using a Xbox 360 console. While we are looking at updating to using Xbox One information, at the
current time we only use the 360 Avatars. Apologies for the confusion.