Update ruined my box

Discus and support Update ruined my box in XBoX on Consoles to solve the problem; the update completely ruined my Xbox. I called Xbox support spoke to somebody for an hour doing the troubleshooting steps going through them after they... Discussion in 'XBoX on Consoles' started by xxxxxR0CKYxxxxx, Oct 20, 2017.

  1. Update ruined my box


    the update completely ruined my Xbox. I called Xbox support spoke to somebody for an hour doing the troubleshooting steps going through them after they took my phone number down in case we get disconnected which we did after an hour
    they never called back. I called back again got somebody else on the phone did the same stuff for an hour got disconnected they never called me back. Called back again got a supervisor on the phone gave her the exact error code and she said that it needed
    repaired that those steps would not work it's all due to the update that they sent and basically that I'm screwed.. I just put a brand new disk drive in this Xbox about two and a half months ago so I put my money and time into that and then another almost
    3 hours on the phone today just for them to say they broke my Xbox and I'm screwed so basically Microsoft can pretty much and may as well have walked into my house and hit my Xbox with a sledgehammer and laughed on there way out. I am so Furious over this
    I will not buy another Microsoft product again. I do know the vice president of the company which I'm trying to get in touch with him. but just for any of you out there that ever experienced any of this update ruining your Xbox it can happen and if your Xbox
    is out of warranty you're screwed

    :)
     
    xxxxxR0CKYxxxxx, Oct 20, 2017
    #1
  2. Update ruined my xbox

    I cant log into xbox live because i need to update... I cant update because it gets an error.. I cant play my downloaded games or do anyhting at all now and im completely pissed.



    My xbox has no dvd-drive in it due to the fact xboxs drives suck so it is gone.. its been gone out of it for years.. You cant replace the drives also because you would need to flash them illegally. So i just removed it.. I use my xbox to dowload games on
    demand and play them from the harddrive.. thousands of dollars worth of content is tied to my account and i cant even transfer the liscenses because it needs to sign into xbl...



    This is total bullcrap... I tried putting the update onto a usb drive and it wont install the update.. It wont do it on xbl either.. I looked around a little and it seems this new update wont install if it detects modified stuff on your xbox but mine isnt
    modified.. it just has no dvd drive..

    I dont even know if thats the reason... I wanted to download dead rising 2 and play it so badly.. I spent 7 hours today trying to find ways to update..

    I tried clearing the cache.. I tried clearing system updates.. I have 12 gbs free of space... I restrated my console probly 60 times... i called xbox tech support and was on the phone with them for like 3 hours... They said they didnt know what was wrong...
    And they also said my status code didnt exist... Even though thats the code it keeps giving me.

    I Am not going to buy another xbox.. I dont make alot of money and i cant afford a new system right now... Plus after all this i would go ps3..
     
    I WONT REVIVE U, Oct 20, 2017
    #2
  3. HassanB
    HassanB Guest
    An update ruined my xbox360

    Hello,

    If you're in the dashboard beta please keep all inquiries in regards to that in the beta forums
    here.

    As far as things freezing and not working the way they should be there is currently a Xbox LIVE Service alert which might have something to do with the issue. Please keep an eye on the Xbox Service Alert page
    here.
     
    HassanB, Oct 20, 2017
    #3
  4. Update ruined my box

    there's only one reason I went with xbox and it was because it's more user friendly..psn has a lot better customer support.. done with microsoft..
     
    xxxxxR0CKYxxxxx, Oct 20, 2017
    #4
  5. xxxxxR0CKYxxxxx Win User

    Update ruined my box

    there's only one reason I went with xbox and it was because it's more user friendly..psn has a lot better customer support.. done with microsoft..
  6. UnkemptCloth706 Win User

    Day One Xbox - Disk Drive Issue.

    Same here! Out of the box this morning, did update and then went to try discs will not read anything!!! How disappointing!!! Had since Thanksgiving but didn't want ro ruin Santa by setting it all up!!
  7. Spartan 5779 Win User

    Update ruined my xbox

    I would try to put the DVD drive back in the system. If I am correct this system update is the updated disc format which would be looking for a DVD drive to flash to the new format. Out of curiosity why did you bother to remove the HD in the first place?
  8. Kris with uh K Win User

    Update ruined my Xbox

    What attitude am I suppose have when my Xbox is unusable for several days after a mandatory update? When I pay $60 a year for XBL. When I paid Hundreds of dollars for this system and games. When all I get is textbook copy + paste guides that have nothing
    to do with a broken update. When Microsoft doesn't even acknowledge the absurd amount of problems after the update. Please enlighten me.
  9. HassanB Win User

    An update ruined my xbox360

    Hello,

    If you're in the dashboard beta please keep all inquiries in regards to that in the beta forums
    here.

    As far as things freezing and not working the way they should be there is currently a Xbox LIVE Service alert which might have something to do with the issue. Please keep an eye on the Xbox Service Alert page
    here.
Thema:

Update ruined my box

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